Service Operations Leader — Drive Excellence & Satisfaction

Accurate Forklift Inc; Santa Rosa (CA); Vor Ort; USD 90.000 - 130.000; Vollzeit

Benefits dieser Stelle

401(k)

401(k) matching

Competitive salary

Dental insurance

Health insurance

Paid time off

Vision insurance

Zusammenfassung

Accurate Forklift Inc. is seeking a strategic and results-driven Service Manager to lead our service department in Santa Rosa, California. You will oversee operations, optimize workflow, and ensure exceptional customer satisfaction and efficiency.

The role requires strong leadership, excellent communication, and the ability to drive change across staff and vendors while upholding safety and quality standards in a dynamic industrial environment.

Qualifikationen

• 5+ years of experience in service operations and field related work.
• Deep knowledge of service management, mechanical knowledge, data/computer knowledge, and implementing best practices.

Aufgaben

• Oversee the service department operations and performance.
• Lead and develop staff and coordinate with vendors.
• Drive continuous improvement and customer satisfaction across service activities.

Kenntnisse

Leadership

Strategic thinking

People management

Communication

Conflict resolution

Vendor coordination

Jobbeschreibung

Accurate Forklift Inc. is seeking a strategic and results-driven Service Manager to lead our service department in Santa Rosa, California. You will oversee operations, optimize workflow, and ensure exceptional customer satisfaction and efficiency.

The role requires strong leadership, excellent communication, and the ability to drive change across staff and vendors while upholding safety and quality standards in a dynamic industrial environment.