Service Manager: Lead Team, Drive Lean, Customer Impact

ProLift; Indianapolis (IN); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K

Life insurance

Short-term disability

Parental leave

PTO after 30 days

Volunteer program reimbursement

Job summary

ProLift Toyota Material Handling in the Midwest is seeking a Service Manager to oversee all aspects of the Service Department. You will provide leadership, set clear expectations for the team, remove obstacles, and collaborate with Sales, Rent and Parts to ensure technicians have what they need for repairs.

The ideal candidate has a High School Diploma or equivalent, 5–7 years of management experience, mechanical aptitude and service experience, plus excellent verbal and written communication

Qualifications

• High School Diploma or equivalent is required.
• 5–7 years of management experience in a service environment.
• Mechanical aptitude and service experience are preferred.
• Excellent verbal and written communication skills.

Responsibilities

• Coordinate service activity with Equipment Sales, Rent, and Parts Department.
• Maintain and update the service library manuals and bulletins.
• Assist sales people in satisfying customers' needs.
• Maintain credibility and confidence of customers.
• Promote ProLift Toyota Material Handling's Lean Management philosophy.

Skills

Leadership

Communication

Problem solving

Team management

Microsoft Office

Education

High School Diploma or equivalent

Tools

Microsoft Word

Outlook

Excel

Job description

ProLift Toyota Material Handling in the Midwest is seeking a Service Manager to oversee all aspects of the Service Department. You will provide leadership, set clear expectations for the team, remove obstacles, and collaborate with Sales, Rent and Parts to ensure technicians have what they need for repairs.

The ideal candidate has a High School Diploma or equivalent, 5–7 years of management experience, mechanical aptitude and service experience, plus excellent verbal and written communication