Service Operations Lead – Guest Experience & Team Growth

Socket.dev; Ruidoso (NM); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Competitive wages paid weekly

Access to up to 50% of your earned hag

Associate discounts

Health and financial well-being benefi

Time off (vacation, holidays, sick pay

Leaders invested in your training, 
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An inclusive work environment with the

Job summary

Albertsons Companies is seeking a frontline leader to oversee service counter operations, staff training, scheduling, and guest engagement in a busy store. You will collaborate with the Grocery Manager to uphold service standards, accuracy, and safety.

The role requires at least one year of store experience, 18+ years old, the ability to lift up to 50 lbs, and a commitment to teamwork. We offer competitive wages, benefits, and opportunities for career growth within a nationally recognized retail

Qualifications

• Must be 18 years of age or older.
• High School Diploma or equivalent.
• Required to work 40 hours per week with multiple openings/closings depending on store needs.
• Must maintain Certified Food Safety Manager certification.
• Minimum of one year store experience.
• Must be able to lift up to 50 lbs and stand for long periods.

Responsibilities

• Lead, greet, and engage guests as they enter the area.
• Assist with hiring, training, scheduling, performance management and productivity of service counter team members.
• Assist with the management of all Service Counter functions.
• Assist with initial interviews and new team member orientations.
• Oversee proper checking and bagging techniques and bookkeeping procedures.
• Order supplies for front-end maintenance and coordinate needs with the Grocery Manager.
• Support performance evaluations and coaching sessions.
• Maintain store cleanliness and appearance of front-end areas.
• Safeguard store assets and ensure policy compliance.
• Foster guest and team member safety and positive public relations.

Skills

Guest engagement

Team leadership

Staff training

Scheduling

Education

High School Diploma or equivalent

Job description

Albertsons Companies is seeking a frontline leader to oversee service counter operations, staff training, scheduling, and guest engagement in a busy store. You will collaborate with the Grocery Manager to uphold service standards, accuracy, and safety.

The role requires at least one year of store experience, 18+ years old, the ability to lift up to 50 lbs, and a commitment to teamwork. We offer competitive wages, benefits, and opportunities for career growth within a nationally recognized retail