Service Operations Coordinator

Holt of California in; Stockton (CA); On-site; USD 34,000 - 37,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Long-term disability

401(k)

Profit sharing

Nine paid holidays

Paid vacation

Paid sick time

Job summary

Holt of California is seeking a shop office administrator to support the service department and mechanics in Stockton, CA. You will handle orders, invoicing, time entry, quotes, and communications with customers.

The role requires a GED or equivalent and 2–3 years related experience, plus strong computer skills. This position emphasizes professional, accurate office operations in a busy service environment.

Qualifications

• High school diploma or GED, and/or 2–3 years related experience.
• Strong computer skills required.
• Experience in Material Handling Service Operations preferred.

Responsibilities

• Open, close, and invoice shop work orders.
• Process mechanic labor in automated time system.
• Type quotes, memos, and letters.
• Answer service department telephones and direct calls.
• Input and update standard job system.
• Process warranty reports.
• Research repair information for customers, mechanics, and other staff.
• Handle service mail, delivery and pickup.
• Process purchase orders.
• Oversee day-to-day service office operations.
• Maintain and update Service Procedures Manual and Standards.
• Maintain sell rates for divisions.
• Other duties as assigned.

Skills

Reading & interpreting docs

Public speaking

Basic math

Problem solving

Attention to detail

Professional communication

Education

GED or equivalent

Job description

Holt of California is seeking a shop office administrator to support the service department and mechanics in Stockton, CA. You will handle orders, invoicing, time entry, quotes, and communications with customers.

The role requires a GED or equivalent and 2–3 years related experience, plus strong computer skills. This position emphasizes professional, accurate office operations in a busy service environment.