Service Operations Coordinator - Shop & Warranty Admin

Holt of California; Stockton (CA); On-site; USD 34,000 - 37,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k)

Job summary

Holt of California is a Caterpillar dealer located in Stockton, CA, seeking a skilled Office Assistant to support the shop service department. This role handles invoicing, documentation, and customer-facing tasks to ensure efficient operations.

Qualifications include a high school diploma or GED with related experience, strong computer skills, and the ability to manage multiple tasks in a fast-paced environment. Local candidates preferred for on-site work in Stockton.

Qualifications

• High school diploma or GED with 2–3 years related experience, or equivalent.
• Strong computer skills required.
• Proven ability to process shop/service office tasks accurately.

Responsibilities

• Open, close, and invoice shop work orders.
• Process mechanic labor in automated time system.
• Type quotes, memos, and letters.
• Answer Service department phones and direct calls.
• Input and update standard job system.
• Process warranty reports.
• Research repair information for customers and staff.
• Handle service mail, delivery and pickup.

Skills

Reading reports

Written reports

Public speaking

Numerical ability

Problem solving

Professional demeanor

Education

High school diploma or GED

2–3 years related experience

Tools

Automated time system

Microsoft Office

Job description

Holt of California is a Caterpillar dealer located in Stockton, CA, seeking a skilled Office Assistant to support the shop service department. This role handles invoicing, documentation, and customer-facing tasks to ensure efficient operations.

Qualifications include a high school diploma or GED with related experience, strong computer skills, and the ability to manage multiple tasks in a fast-paced environment. Local candidates preferred for on-site work in Stockton.