Service Operations Coordinator

Medley Material Handling Company; Albuquerque (NM); On-site; USD 34,000 - 42,000; Full time

Job summary

Medley Material Handling Company in Albuquerque, NM is seeking an Operations Office Associate to support the service department workflow and handle administrative duties between customers and internal teams.

The role involves data entry in the ERP, processing timecards, and assisting with invoicing while maintaining accurate records. Proficiency with Microsoft Office is required, and a strong service orientation is essential.

Qualifications

• High school diploma or equivalent.
• Proficient with Microsoft Office Suite.
• Basic knowledge of mechanics.

Responsibilities

• Partner with service staff to ensure workflow runs smoothly.
• Review timecards and work orders for accuracy and correct deficiencies.
• Enter all information on work orders in the ERP system (Make, Model, Serial Number, hour meter, ship to address, and comments).
• File and process PM work orders and copies for quoter and parts department.
• Send fleet and warranty work orders to respective teams for closing and ensure proper documentation.

Skills

Excellent verbal and writing

Education

High school diploma or equivalent

Tools

Microsoft Office Suite (Excel, Word, PowerPoint, Outlook)

Job description

Medley Material Handling Company in Albuquerque, NM is seeking an Operations Office Associate to support the service department workflow and handle administrative duties between customers and internal teams.

The role involves data entry in the ERP, processing timecards, and assisting with invoicing while maintaining accurate records. Proficiency with Microsoft Office is required, and a strong service orientation is essential.