Service of Process Operations Specialist

trust Array; California; Presencial; USD 60.000 - 85.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

People-Focused Culture

Competitive Pay & Quarterly Incentives

Comprehensive Benefits, 401k & Wellbe­

Paid Time Off & Holidays

Professional Development & Career Grow

Descripción de la vacante

Array seeks a Service of Process Coordinator to manage the processing, dispatch, tracking, and completion of legal document service requests. You will assign orders to field servers, monitor progress, and ensure accurate communication and documentation for both successful and non-service outcomes.

A Proof of Service is issued for successful serves, while Non-Service Affidavits are prepared for unsuccessful attempts.

Formación

• Experience in service of process or legal document handling is preferred.
• Strong communication skills and ability to interact professionally with servers and clients.
• Ability to manage high-volume workflow with accuracy and responsiveness.

Responsabilidades

• Receive SOP orders from Client Services.
• Dispatch orders to field process servers using Serve Manager or DAS.
• Track order status and follow up with servers for updates.
• Provide clients with signed Proof of Service for successful serves.
• Issue Non-Service Affidavits for unsuccessful serves.
• Forward completed jobs to billing after client confirmation.
• Maintain accurate system entries and documentation throughout the SOP lifecycle.

Conocimientos

Phone communication

Typing 45+ wpm

Process management

Attention to detail

Proficiency with Serve Manager/DAS

Herramientas

Serve Manager

DAS

Descripción del empleo

Array seeks a Service of Process Coordinator to manage the processing, dispatch, tracking, and completion of legal document service requests. You will assign orders to field servers, monitor progress, and ensure accurate communication and documentation for both successful and non-service outcomes.

A Proof of Service is issued for successful serves, while Non-Service Affidavits are prepared for unsuccessful attempts.