Service Manager/Writer

Meineke | Phillips Group; New Jersey; On-site; USD 50,000 - 61,000; Full time

Benefits offered by this job

Competitive pay

Performance bonuses

Work-life balance

Total rewards

Growth

Uniforms provided

Job summary

Meineke Car Care in South Jersey/Bucks County, PA is seeking a high-energy Service Center Manager to lead our Complete Car Care Repair Team. This full-time role emphasizes leadership, coaching, and delivering world-class service.

You will drive KPIs, manage labor and inventory, and ensure a transparent, customer-focused experience while maintaining safety and high productivity. Competitive pay and incentives accompany the role.

Qualifications

• 3+ years of management experience in retail or service.
• Associate’s degree or equivalent.
• Proficient with PCs and MS Office.
• Automotive industry experience preferred but not required.

Responsibilities

• Lead with impact by coaching a team to peak performance and high quality.
• Track KPIs using the DRIVE model (ARO, car count, technician efficiency).
• Create a wow experience for customers through transparency and warmth.
• Manage labor, inventory, and facility safety efficiently.

Skills

Management experience

Retail sales

Team leadership

Education

Associate’s Degree or equivalent

Tools

Microsoft Office

Job description

Lead the Team at Meineke: Where Your Leadership Drives Success!

Location:South Jersey / Bucks County, PA

Type:Full-Time |Schedule:No Working Sundays!

Are you a natural leader with a passion for world-class service? Meineke Car Care is looking for a high-energy Service Center Manager to join our Complete Car Care Repair Team. We don’t just fix cars—we build trust. If you have the drive to hit financial goals and the heart to lead a team, we want to talk to you.

Why Join the Meineke Family?

• Competitive Pay:A competitive base salary starting at$55,000 per year, depending on experience and performance.
• Performance Bonuses:High-octaneIncentive Planwhere you can earn additional base pay percentages for achieving budgeted financial goals.
• Work-Life Balance:Enjoy your weekends—No Working Sundays!
• Total Rewards:Comprehensive Health, Dental, Vision, Prescription, Life, and Disability Insurance.
• Growth:Paid Time Off accrued during your first year of employment.
• Professional Image:We provide your professional uniforms.

Your Mission

• Lead with Impact:Coach your team to peak performance, holding them accountable to high standards of quality and productivity.
• Master the Metrics:Use the "DRIVE" model to track Key Performance Indicators (KPIs) like ARO (Average Repair Order), car count, and technician efficiency.
• Customer Champion:Turn a stressful car repair into a "wow" experience through transparency, education, and professional warmth.
• Operational Excellence:Manage labor expenses, inventory, and facility safety like a pro.

What You Bring to the Table

• Experience:3+ years of Management experience and retail sales background.
• Education:Minimum of an Associate’s Degree or equivalent.
• Skills:Advanced proficiency with PCs (Microsoft Office Suite) and a valid operator’s license.
• Mindset:You can read and interpret financial data, but you also know how to treat people with professional warmth.
• Automotive industry experience is preferred but not required—we value great leadership above all!

Ready to Step into the Driver’s Seat?

We value people over profit and culture over everything. If you’re ready to lead a team that feels like family, let’s do this!