Service Manager: Truck Repair & Team Leadership

Whitestractor; Winterville (NC); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401(k) with Company Match

Paid Vacation, Sick Leave, and Holidays

Opportunities for career advancement

Job summary

Whitestractor in Winterville, NC, is seeking an experienced Service Manager to oversee daily operations of the service department. The role includes managing a team of technicians and ensuring high-quality repairs and customer satisfaction.

Ideal candidates will have a background in commercial truck service and strong leadership skills. The position offers a comprehensive benefits package, including medical insurance, a 401(k) plan with company match, and opportunities for career advancement.

Qualifications

• Previous experience as a Service Manager or in a similar role.
• Knowledge of medium and heavy-duty vehicle systems.
• Strong computer skills and proficiency in DMS and OEM platforms.

Responsibilities

• Lead and manage a team of service advisors and technicians.
• Oversee customer service operations to ensure satisfaction.
• Manage daily operations of the service department.

Skills

Leadership

Customer service

Organizational skills

Communication

Education

Experience in commercial truck or automotive service

Valid driver’s license

Tools

DMS and OEM service platforms

Job description

Whitestractor in Winterville, NC, is seeking an experienced Service Manager to oversee daily operations of the service department. The role includes managing a team of technicians and ensuring high-quality repairs and customer satisfaction.

Ideal candidates will have a background in commercial truck service and strong leadership skills. The position offers a comprehensive benefits package, including medical insurance, a 401(k) plan with company match, and opportunities for career advancement.