Service Manager Trainee

RDO Equipment Co.; California; On-site; USD 39,000 - 47,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits package

Core values-driven culture

Job summary

RDO Equipment Co. is seeking a Service Manager Trainee in Riverside, CA. The program offers hands-on exposure to Service, Parts, Sales, and management, preparing you to lead in dealership operations.

You will learn to coordinate technician schedules, manage workflow, and support service department processes while building strong customer relationships and a solid understanding of inventory and company systems.

Qualifications

• Willingness to learn across dealership departments to gain broad exposure.
• Strong communication skills for interacting with customers and team members.
• Commitment to delivering exceptional customer service and building relationships.

Responsibilities

• Learn the business by rotating through Service, Parts, Sales, Management, and support functions.
• Develop service operations knowledge: coordinate technician schedules and workflows.
• Build customer relationships through quotes, scheduling, and status updates.
• Gain operational experience with inventory, systems, and product offerings.
• Demonstrate technical aptitude and interest in heavy equipment and dealership processes.
• Deliver exceptional customer service and maintain strong relationships.
• Communicate effectively with customers, team members, and leadership.
• Show initiative, work independently, and adapt in a fast-paced environment.

Skills

eagerness to learn

strong communication

customer service

self-motivation

critical thinking

Job description

If you are a job seeker with a disability and require a reasonable accommodation to apply for one of our jobs, you will find the contact information to request the appropriate accommodation by visiting the following our Accessibility Accomodation for Applicants page.

• -Service
• Full-Time
• Requisition #: SERVI018758

Locations

Showing 1 location

Riverside, CA 92507, USA

Description

Step into a role designed to help you build the knowledge, relationships, and experience needed to grow within dealership operations. As a Service Manager Trainee at RDO Equipment Co., you'll gain hands-on exposure to multiple areas of the business while learning how service operations, customer relationships, and dealership processes work together to deliver exceptional results. If you're motivated to learn, enjoy solving problems, and are interested in developing your leadership potential, this could be the opportunity for you.

What’s In It For You:

• $28 - $34 / hr.
• Competitive compensation to reflect your experience, leadership, and industry expertise.
• A comprehensive benefits package that supports your well-being. For more details and to view these offerings, visit RDO’s benefits page .
• A company that lives by its core values: they’re not just words on a wall – they’re how we work, grow, and lead.

Why RDO?

When you join RDO Equipment Co., you’ll become part of an industry-leading team providing a world‑class experience for customers who do vital work. We deal in iron from the world’s leading equipment and technology manufacturers, but we’re a people business first. RDO has grown from humble roots, guided by a family’s values, and shaped by the strengths, voices and entrepreneurism of our team members.

RDO Equipment Co. has a network of seven construction stores in the Southwest. This region is home to some of the fastest‑growing construction markets in the U.S. Join RDO where you'll work to help customers in this area do the important work of building our nation. RDO supports many major contractors and companies in this region, all of them enjoy the competent, experienced partnership our team members provide. Are you ready to join them?

What You Will Do:

• Learn the business: Rotate through dealership departments to gain exposure to Service, Parts, Sales, Management, and support functions while building a broad understanding of dealership operations.
• Develop service operations knowledge: Learn how to coordinate technician schedules, manage workflow, support work order processes, and contribute to efficient service department operations.
• Build customer relationships: Develop communication skills by interacting with customers regarding quotes, scheduling, job status updates, and service solutions.
• Gain operational experience: Increase your knowledge of inventory management, company systems, product offerings, dealership processes, and business operations.
• Technical aptitude: Interest in learning about heavy equipment, dealership operations, and service processes.
• Customer service skills: A commitment to delivering exceptional service and building strong relationships.
• Strong communication: Ability to communicate effectively with customers, team members, and leadership.
• Self-motivation: Ability to take initiative, work independently, and adapt in a fast-paced environment.
• Critical thinking: Strong organizational, problem-solving, and decision‑making skills.
• Valid work authorization: Candidates must have valid work authorization and be able to work in the U.S. without company sponsorship.

Why You’ll Love It Here:

• Diverse dealership: One of the largest and most diverse stores in the RDO network.
• Large customer base: Riverside has a wide customer base spanning the region.
• Equipment variety: Sell, service and support agriculture, construction, lawn & land, construction technology and Vermeer Equipment.
• A dynamic environment : where no two days are the same.
• A supportive team : that’s as invested in your success as their own as well as opportunities to build on camaraderie throughout the year.
• Opportunities to: grow, learn, and lead in the industry.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.