Service Manager Trainee

RDO Equipment Co; Riverside (CA); On-site; USD 39,000 - 47,000; Full time

Benefits offered by this job

Competitive compensation

Benefits package

Development opportunities

Job summary

RDO Equipment Co. in Riverside, CA is offering a Service Manager Trainee position designed to build knowledge across dealership operations and service workflows.

You will rotate through Service, Parts, Sales, Management, and support functions to gain a broad understanding of how dealership operations work together to deliver results. You’ll learn scheduling, workflow coordination, and robust customer communication.

Qualifications

• Interest in learning about heavy equipment and dealership operations.
• Commitment to delivering exceptional service and building relationships.
• Ability to communicate effectively with customers, team members, and leadership.
• Ability to take initiative, work independently, and adapt in a fast-paced environment.
• Strong organizational, problem-solving, and decision-making skills.
• Must have valid work authorization to work in the U.S. without sponsorship.

Responsibilities

• Learn the business by rotating through departments to gain exposure to Service, Parts, Sales, and Management.
• Develop service operations knowledge: coordinate technician schedules and manage workflows.
• Build customer relationships through quotes, scheduling, and status updates.
• Gain operational experience in inventory, systems, products, and processes.
• For a complete list of duties and responsibilities, view the full job description here.

Skills

Technical aptitude

Customer service

Strong communication

Self-motivation

Critical thinking

Valid work authorization

Job description

Step into a role designed to help you build the knowledge, relationships, and experience needed to grow within dealership operations. As a Service Manager Trainee at RDO Equipment Co., you'll gain hands-on exposure to multiple areas of the business while learning how service operations, customer relationships, and dealership processes work together to deliver exceptional results. If you're motivated to learn, enjoy solving problems, and are interested in developing your leadership potential, this could be the opportunity for you.

What's In It For You:

• $28 - $34 / hr.
• Competitive compensation to reflect your experience, leadership, and industry expertise.
• A comprehensive benefits package that supports your well-being. For more details and to view these offerings, visit RDO's benefits page.
• A company that lives by its core values: they're not just words on a wall - they're how we work, grow, and lead. Click here to learn more.

Why RDO?

When you join RDO Equipment Co., you'll become part of an industry-leading team providing a world-class experience for customers who do vital work. We deal in iron from the world's leading equipment and technology manufacturers, but we're a people business first. RDO has grown from humble roots, guided by a family's values, and shaped by the strengths, voices and entrepreneurism of our team members.

RDO Equipment Co. has a network of seven construction stores in the Southwest. This region is home to some of the fastest-growing construction markets in the U.S. Join RDO where you'll work to help customers in this area do the important work of building our nation. RDO supports many major contractors and companies in this region, all of them enjoy the competent, experienced partnership our team members provide. Are you ready to join them?

What You Will Do:

• Learn the business: Rotate through dealership departments to gain exposure to Service, Parts, Sales, Management, and support functions while building a broad understanding of dealership operations.
• Develop service operations knowledge: Learn how to coordinate technician schedules, manage workflow, support work order processes, and contribute to efficient service department operations.
• Build customer relationships: Develop communication skills by interacting with customers regarding quotes, scheduling, job status updates, and service solutions.
• Gain operational experience: Increase your knowledge of inventory management, company systems, product offerings, dealership processes, and business operations.
• For a complete list of duties and responsibilities, view the full job description here.

What You Will Need:

• Technical aptitude: Interest in learning about heavy equipment, dealership operations, and service processes.
• Customer service skills: A commitment to delivering exceptional service and building strong relationships.
• Strong communication: Ability to communicate effectively with customers, team members, and leadership.
• Self-motivation: Ability to take initiative, work independently, and adapt in a fast-paced environment.
• Critical thinking: Strong organizational, problem-solving, and decision-making skills.
• Valid work authorization: Candidates must have valid work authorization and be able to work in the U.S. without company sponsorship.

Why You'll Love It Here:

• Diverse dealership: One of the largest and most diverse stores in the RDO network.
• Large customer base: Riverside has a wide customer base spanning the region.
• Equipment variety: Sell, service and support agriculture, construction, lawn & land, construction technology and Vermeer Equipment.
• A dynamic environment: where no two days are the same.
• A supportive team: that's as invested in your success as their own as well as opportunities to build on camaraderie throughout the year.
• Opportunities to grow, learn, and lead in the industry.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.