Service Manager - Retail Leadership (Night & Weekend Shifts)

Hy-Vee; Minnesota; On-site; USD 19,000 - 24,000; Part time

Job summary

Hy-Vee is hiring a part-time Service Manager in Saint Peter, MN. The role supervises store staff, coordinates departmental activities, and ensures prompt, friendly service.

You will lead by example, manage schedules, handle customer issues, and oversee merchandising and compliance to keep operations running smoothly. The position requires night and weekend shifts, knowledge of store policies, and a customer-focused mindset.

Qualifications

• High school diploma or equivalent experience required.
• Two or more years of similar or related work experience preferred.
• Night & Weekend Shifts Required.

Responsibilities

• Provide prompt, friendly customer service by greeting customers with a smile and assisting them.
• Lead by example and maintain positive employee relations across the store.
• Plan and adjust work schedules; assign employees to duties and ensure timely completion.
• Supervise activities across all departments in the Department Manager's absence.
• Address customer issues promptly and professionally to maintain satisfaction.
• Train staff on store policies, procedures, and job duties; provide ongoing education.
• Evaluate employee performance and support promotions or transfers when appropriate.
• Enforce safety procedures; report injuries and maintain a safe work environment.
• Assist with inventory, pricing, and display planning; ensure product quality and availability.

Skills

Customer service

Team leadership

Schedule management

Problem solving

Cash handling

Education

High school diploma or equivalent

Tools

POS system

Payroll basics

Job description

Hy-Vee is hiring a part-time Service Manager in Saint Peter, MN. The role supervises store staff, coordinates departmental activities, and ensures prompt, friendly service.

You will lead by example, manage schedules, handle customer issues, and oversee merchandising and compliance to keep operations running smoothly. The position requires night and weekend shifts, knowledge of store policies, and a customer-focused mindset.