Service Manager - Pest Control Ops & Team Growth

Rollins, Inc.; Tucson (AZ); On-site; USD 55,000 - 65,000; Full time

Benefits offered by this job

Medical, dental, vision

Company-paid life & AD&D insurance

401(k) with company match up to 6%

Employee stock purchase plan

Paid time off and holidays

Tuition reimbursement

Dependent scholarship awards

Job summary

HomeTeam is seeking a seasoned operations leader to supervise pest control service teams in Tucson. You will drive revenue, ensure service quality, and standardize routes while coordinating training and licensing.

The role emphasizes staff development, scheduling, and safeguarding compliance, with competitive pay and a comprehensive benefits package. Join a respected industry leader in a supportive environment that rewards performance.

Qualifications

• Must be 18 years or older with a high school diploma or GED; college degree preferred.
• Must have experience with sales, marketing, and office administration.
• Experience supervising, coaching, and developing staff.
• 3 or more years of experience in a management role.

Responsibilities

• Ensure daily assigned revenue is completed.
• Maintain a high level of service quality.
• Standardize pest control technician service routes to improve route density.
• Schedule and review daily routes with technicians.
• Handle customer complaints; investigate and resolve customer service concerns.
• Assist technicians with field service requests and delinquent accounts.
• Order and maintain equipment, supplies and materials required for service work.
• Create a positive work environment.
• Attract and select high caliber employees, while maintaining qualified staff.
• Actively manage performance and motivate service staff.
• Follow and enforce work procedures, prepare work schedules, and expedite workflow to subordinates.
• Maintain appropriate certification/licensing as required by the state or by branch management.
• Coordinate training and licensing of new and existing service personnel.
• Coordinate and/or provide continuing training as needed.
• Maintain truck inventory records and perform periodic inspections.
• Delegate duties and examine work for accuracy and neatness.
• Maintain record of all commercial vehicle licenses and pest control licenses.
• Assist General/Branch Manager in other duties assigned.
• Work weekends as necessary to assist the technicians.
• Perform all necessary supervisory functions to manage the personnel assigned effectively and efficiently.

Skills

Sales

Marketing

Office administration

Staff supervision

Staff coaching

Education

High school diploma or GED

College degree preferred

Job description

HomeTeam is seeking a seasoned operations leader to supervise pest control service teams in Tucson. You will drive revenue, ensure service quality, and standardize routes while coordinating training and licensing.

The role emphasizes staff development, scheduling, and safeguarding compliance, with competitive pay and a comprehensive benefits package. Join a respected industry leader in a supportive environment that rewards performance.