Pest Control Service Manager - Growth & Ops Leader

Rollins, Inc.; Georgetown (TX); On-site; USD 60,000 - 65,000; Full time

Benefits offered by this job

Competitive pay

Bonus

Medical benefits

Dental benefits

Vision benefits

Life insurance

AD&D insurance

401(k) match

Employee stock purchase

Paid time off

Tuition reimbursement

Scholarship awards

Career growth

Friendly environment

Job summary

HomeTeam in Georgetown, TX seeks a Service Manager to direct pest-control service operations, oversee route planning, scheduling, and staff development, and safeguard service quality. You will drive revenue targets while maintaining safety and licensing compliance.

The role offers a competitive pay package with bonuses, comprehensive benefits, and opportunities for growth within Rollins, Inc. and its HomeTeam subsidiary.

Qualifications

• Minimum requirements: HS diploma or GED; college degree preferred.
• Experience with sales, marketing, and office administration.
• Experience supervising, coaching, and developing staff.
• 3+ years of experience in a management role.

Responsibilities

• Ensure daily assigned revenue is completed.
• Maintain a high level of service quality.
• Standardize pest control service routes to improve route density.
• Schedule and review daily routes with technicians.
• Handle customer complaints; investigate and resolve customer service concerns.
• Assist technicians with field service requests and delinquent accounts.
• Order and maintain equipment, supplies and materials required for service work.
• Create a positive work environment.
• Attract and select high caliber employees, while maintaining qualified staff.
• Actively manage performance and motivate service staff.
• Follow and enforce work procedures, prepare work schedules, and expedite workflow to subordinates.
• Maintain appropriate certification/licensing as required by the state or by branch management.
• Coordinate training and licensing of new and existing service personnel.
• Coordinate and/or provide continuing training as needed.
• Maintain truck inventory records and perform periodic inspections.
• Delegate duties and examine work for accuracy and neatness.
• Maintain record of all commercial vehicle licenses and pest control licenses.
• Assist General/Branch Manager in other duties assigned.
• Work weekends as necessary to assist the technicians.
• Performs all necessary supervisory functions to effectively and efficiently manage the personnel assigned.

Skills

Sales experience

Marketing experience

Office administration

Staff supervision

3+ years management

Education

HS diploma or GED

College degree preferred

Job description

HomeTeam in Georgetown, TX seeks a Service Manager to direct pest-control service operations, oversee route planning, scheduling, and staff development, and safeguard service quality. You will drive revenue targets while maintaining safety and licensing compliance.

The role offers a competitive pay package with bonuses, comprehensive benefits, and opportunities for growth within Rollins, Inc. and its HomeTeam subsidiary.