Service Operations Manager: Pest Control

HomeTeam Pest Defense; Riverside (CA); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Competitive pay

Bonus

Medical, dental, vision

Life & AD&D insurance

401(k) with company match up to 6%

Employee stock purchase plan

Paid Time off

Employee discounts

Tuition reimbursement

Dependent scholarship awards

Advancement opportunities

Recognition for good work

Friendly work environment

Growth opportunities

Job summary

HomeTeam Pest Defense in Riverside, CA is seeking a Sales/Operations Manager to lead service teams and optimize routes, while ensuring high-quality customer service. You will supervise staff, coordinate scheduling, and recruit top performers, with a focus on growth within the company and a strong emphasis on safety and compliance.

The role offers a competitive salary and benefits. This position requires leadership, hands-on coaching, and the ability to manage multiple priorities in a fast-paced

Qualifications

• Must be 18+ with a HS diploma or GED; college degree preferred.
• Experience in sales, marketing, and office administration.
• 3+ years in a management role; supervision and coaching experience.

Responsibilities

• Ensure daily assigned revenue is completed
• Maintain a high level of service quality
• Standardize service routes to improve route density
• Schedule and review daily routes with staff
• Handle customer complaints and resolve issues
• Assist technicians with field service requests
• Order and maintain equipment and supplies for service work
• Create a positive work environment
• Attract and select qualified staff
• Manage performance and motivate staff
• Follow work procedures and prepare schedules
• Maintain licenses and certifications as required
• Coordinate training and licensing of personnel
• Maintain truck inventory and inspections

Education

High School Diploma or GED

College Degree preferred

Job description

HomeTeam Pest Defense in Riverside, CA is seeking a Sales/Operations Manager to lead service teams and optimize routes, while ensuring high-quality customer service. You will supervise staff, coordinate scheduling, and recruit top performers, with a focus on growth within the company and a strong emphasis on safety and compliance.

The role offers a competitive salary and benefits. This position requires leadership, hands-on coaching, and the ability to manage multiple priorities in a fast-paced