Field Service Leader — Pest Control & Team Growth

Rollins, Inc.; Houston (TX); On-site; USD 60,000 - 65,000; Full time

Benefits offered by this job

Competitive pay

Bonus opportunity

Medical, dental, vision

Company paid life & AD&D

401(k) with company match

Employee stock purchase plan

Paid time off & holidays

Tuition reimbursement

Dependent scholarship awards

Advancement opportunities

Professional growth

Respect and stability as part of Roll

Job summary

HomeTeam in Houston, TX is seeking a manager to lead pest control service operations and sales-support functions. You will oversee daily routes, coordinate training, supervise staff, and ensure high service standards across the team.

The role emphasizes revenue delivery, employee development, and a positive, compliant work environment within a respected Rollins, Inc. subsidiary. Growth opportunities and a comprehensive benefits package are available.

Qualifications

• Must be 18 years or older with a high school diploma or GED; College degree preferred.
• Must have experience with sales, marketing, and office administration.
• Experience supervising, coaching, and developing staff.
• 3 or more years’ experience in a management role.

Responsibilities

• Ensure daily assigned revenue is completed.
• Maintain a high level of service quality.
• Standardize pest control technician service routes to improve route density.
• Schedule and review daily routes with technicians.
• Handle customer complaints; investigate and resolve customer service concerns.
• Assist technicians with field service requests and delinquent accounts.
• Order and maintain equipment, supplies and materials required for service work.
• Create a positive work environment.
• Attract and select high caliber employees, while maintaining qualified staff.
• Actively manage performance and motivate service staff.
• Follow and enforce work procedures, prepare work schedules, and expedite workflow to subordinates.
• Maintain appropriate certification/licensing as required by the state or by branch management.
• Coordinate training and licensing of new and existing service personnel.
• Coordinate and/or provide continuing training as needed.
• Maintain truck inventory records and perform periodic inspections.
• Delegate duties and examine work for accuracy and neatness.
• Maintain record of all commercial vehicle licenses and pest control licenses.
• Assist General/Branch Manager in other duties assigned.
• Work weekends as necessary to assist the technicians.
• Performs all necessary supervisory functions to effectively and efficiently manage the personnel assigned

Education

High school diploma or GED

College degree preferred

Job description

HomeTeam in Houston, TX is seeking a manager to lead pest control service operations and sales-support functions. You will oversee daily routes, coordinate training, supervise staff, and ensure high service standards across the team.

The role emphasizes revenue delivery, employee development, and a positive, compliant work environment within a respected Rollins, Inc. subsidiary. Growth opportunities and a comprehensive benefits package are available.