Service Manager - Orlando: Commercial Doors & Field Ops

DH Pace Company; Orlando (FL); On-site; USD 75,000 - 95,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

Paid time off and holidays

Company-paid life insurance

Short-term disability

Long-term disability

401(k) with employer match

Health Savings Account (HSA)

Flexible Spending Account (FSA)

Voluntary benefits

Employee discounts

Competitive compensation

Job summary

DH Pace Company, Inc. in Orlando, FL is seeking a Service Manager to lead the day-to-day operations of the commercial door service department. You will plan schedules, manage labor costs, review workload, and ensure timely project completion to meet customer commitments.

The role requires a bachelor’s degree and 2+ years of personnel management experience. You will work with front-line managers, assist with hiring and developing staff, and drive excellent customer service.

Qualifications

• Bachelor’s degree required; 2+ years of personnel management experience.
• Strong customer communication skills and ability to work with customers to ensure satisfaction.
• Ability to work with technical applications and mechanical systems.
• Valid Driver’s License with good driving record.

Responsibilities

• Manage day-to-day operations of the commercial door service department
• Plan, manage, and implement schedules to meet daily customer commitments and ensure that the plan is properly executed
• Review workload and manpower to meet customer commitments in a cost effective manner
• Ensure that projects are completed timely, below budget and to the satisfaction of the customer
• Review monthly financial/operational reports and work with front-line managers to develop action plans to improve
• Improve individual performance of the field force you manage through daily, monthly and yearly performance reviews
• Will assist with hiring, training and developing new employees
• Other duties as assigned by Manager

Skills

Bachelor’s degree

2+ years people management

Valid Driver’s License

Customer communication

Mechanical systems knowledge

Education

Bachelor’s degree

Job description

DH Pace Company, Inc. in Orlando, FL is seeking a Service Manager to lead the day-to-day operations of the commercial door service department. You will plan schedules, manage labor costs, review workload, and ensure timely project completion to meet customer commitments.

The role requires a bachelor’s degree and 2+ years of personnel management experience. You will work with front-line managers, assist with hiring and developing staff, and drive excellent customer service.