Service Manager: Multifamily Maintenance Leader

Cortland; Arlington (VA); On-site; USD 47,000 - 50,000; Full time

Benefits offered by this job

Sign-on bonus

Job summary

Arlington, VA—Cortland is hiring a Service Manager to lead a maintenance team at a multimillion-dollar multifamily community. The role emphasizes safety, flawless service, and asset preservation, with budget oversight and vendor coordination.

A sign-on bonus is offered and the team focuses on resident satisfaction and reliable operations. The position requires 3–5+ years of maintenance leadership, EPA and CPO certifications, and the ability to manage on-call rotations while maintaining high

Qualifications

• 3–5+ years of experience in maintenance across carpentry, plumbing, electrical, and HVAC; multifamily experience preferred.
• High school diploma or equivalent required; technical training or college coursework preferred.
• EPA and CPO certifications are required.

Responsibilities

• Lead the maintenance team and ensure safety, functionality, and asset preservation.
• Oversee maintenance operations, preventative programs, workflow, staffing, and service quality.
• Guide and mentor technicians, manage on-call rotations, and coordinate with vendors.
• Maintain maintenance records, schedules, and budgets.

Skills

Maintenance leadership

Team management

Safety compliance

Budgeting

Vendor coordination

Customer service

Problem solving

Education

High school diploma or equivalent

Technical training / college coursework preferred

EPA and CPO certifications

Job description

Arlington, VA—Cortland is hiring a Service Manager to lead a maintenance team at a multimillion-dollar multifamily community. The role emphasizes safety, flawless service, and asset preservation, with budget oversight and vendor coordination.

A sign-on bonus is offered and the team focuses on resident satisfaction and reliable operations. The position requires 3–5+ years of maintenance leadership, EPA and CPO certifications, and the ability to manage on-call rotations while maintaining high