Field Service Manager

S and J Plumbing; Arlington Heights (IL); On-site; USD 100,000 - 140,000; Full time

Benefits offered by this job

Competitive pay — $100k-$140k + bonuses

Medical Insurance 100% covered

Up to 2 weeks PTO

401k Plan with 5% match

Fully stocked, new company truck

New technology, including phone and tablet

State of the art tools

Paid training programs

Job summary

A leading plumbing service provider in Arlington Heights is seeking a skilled individual to build and lead a top-notch service department. The ideal candidate will be a Licensed Plumber in Illinois with strong leadership qualities and the ability to communicate and inspire a team. Competitive compensation of $100k-$140k plus bonuses, comprehensive medical insurance, and excellent work-life balance are offered. If you're looking for a career move where you'll be appreciated, this is the opportunity for you.

Qualifications

• Must possess leadership qualities, experiences, and aspirations.
• Ability to inspire personal and professional growth in team members.
• Must possess effective communication skills.

Responsibilities

• Build and lead an ideal service department with top technicians.
• Recruit, hire, train, and improve field technicians.
• Inspire technicians to achieve their goals.

Skills

Leadership qualities

Communication skills

Customer satisfaction

Detail oriented

Organizational skills

Education

Licensed Plumber through the State of Illinois or City of Chicago

Tools

Microsoft Office applications (Excel, Word, PowerPoint)

Job description

You're the best and you want to join a team that appreciates you, where you can create your own opportunities.

Who We Are

We keep on growing because we only hire the best, and our customers love us for it. We’ve been at this a long time here Arlington Heights. You’ve probably seen our trucks and our ads. What you don’t know is what it’s like to be a part of a team like this. How much you feel appreciated when you don’t cut corners. How much we inspire ongoing training and education. How it feels to have customers rave about you and demand that you’re the only technician that works in their home. How much you can earn when you truly are the best. People often come to us looking for a job. They stay with us because they find a fulfilling career, room to grow, and opportunities to excel.

Why Choose S and J Plumbing

• Competitive pay — 100k-140k +bonuses
• Medical Insurance — Blue Cross Blue Shield PPO we pay 100% for you and your family’s insurance premiums for health, dental, vision.
• Work life balance — Up to 2 weeks PTO!
• 401k Plan with a 5% match.
• Company supplied, fully stocked, new and safe, super-cool company truck.
• New technology, including iPhone, iPad & access to integrated software.
• State of the art tools, parts and supplies.
• PAID TRAINING — Nexstar, Service Titan, Leadership

Our Core Values

• Integrity, we are honest, ethical, and trustworthy.
• Professionalism, we prepare, present, and execute at an elite level.
• Accountability, we accept full responsibility for our decisions, actions, and results.
• Family, we nurture our team members and customers.

What Your Expectations Are

You will build and lead an ideal service department with the best in the business working with you.

• Recruit, hire, train and improve the field technicians.
• Work with the dispatch department to make sure the right technician goes to the right job.
• Bring more energy than you take, because you will set the tone every day for the entire department.
• Inspire technicians to hit their goals.
• Train, develop and hold your team accountable to exceptional performance standards.
• Assist your team and be at service to them both professionally and personally.
• Review jobs to ensure that they meet our technical standards.
• Review jobs for opportunities to meet our customers’ needs.
• Train technicians in our tech lab to ensure that they are technically sound.
• Help technicians on jobs when needed.
• Coordinate and schedule manufacturer reps to provide in-house training.

Desired Skills and Experience

• Leadership qualities, experiences, and aspirations.
• Must be a Licensed Plumber through the State of Illinois or City of Chicago.
• Ability to clearly communicate in a positive and constructive manner.
• Possess the ability to inspire both personal and professional growth in our team members.
• Ability to provide unparalleled customer satisfaction.
• Ability to drive team performance to achieve all business goals and objectives.
• Be detail oriented and a highly organized multi-tasker with good presentation skills and the ability to convey confident and decisive messages in a fast-paced and goal-driven environment.
• Be proficient using a computer and Microsoft Office applications (Excel, Word & PowerPoint).

If you want to be part of something bigger than just a job — make this career move and find exactly what you’re looking for. You will work in a place where you will be appreciated by your team and customers, and where your work has a direct effect on the success of the company. If this sounds like you, spend a little time learning about S and J Plumbing by visiting www.SandJplumbing.com

Equal Opportunity Employer