Service Manager: Lead Teams & Protect Homes

Orkin; Memphis (TN); On-site; USD 63,000 - 77,000; Full time

Benefits offered by this job

Company vehicle with gas card

Competitive pay

Company iPhone and iPad

Comprehensive benefits

401(k) with match

PTO

Employee discounts

Tuition reimbursement

Industry-leading training

Job summary

Orkin Memphis is seeking a Service Manager to lead a high-performance service operation, developing a team of Orkin Pros and delivering top-notch pest control service to homes and businesses.

You will balance technical knowledge with strong people skills, ensuring safety, integrity, and customer trust while driving growth in a mission-driven company that values community and innovation.

Qualifications

• Sales experience preferred.
• High School Diploma or equivalent required.
• Valid driver's license required.
• Ability to obtain the appropriate pesticide license/certification if required (company paid).
• Ability to work in the field independently and interact with our great clients.

Responsibilities

• Lead an entire service operation upon completion of paid training.
• Motivate the service team to consistently provide the world's best service, prioritizing safety.
• Conduct yourself with the utmost professionalism and integrity with customers and coworkers.
• Assist with recruiting top talent on the service team.
• Train and develop Orkin Pros through hands-on management.
• Lead training meetings.
• Oversee our Orkin Pro Ride-A-Long program.
• Ensure customer expectations are met or exceeded through inspections, proposed course of action, and delivery of outstanding empathetic customer service every time.
• Champion innovation by supporting the team in adopting new products, services and technology.
• Monitor scheduling, routing and inventory to drive efficiencies and productivity.

Skills

Sales experience

Leadership

Communication

Team development

Education

High School Diploma or equivalent

Job description

Orkin Memphis is seeking a Service Manager to lead a high-performance service operation, developing a team of Orkin Pros and delivering top-notch pest control service to homes and businesses.

You will balance technical knowledge with strong people skills, ensuring safety, integrity, and customer trust while driving growth in a mission-driven company that values community and innovation.