Service Manager: Lead Pest Control Team

HomeTeam Pest Defense; Lakeland (FL); On-site; USD 55,000 - 60,000; Full time

Benefits offered by this job

Competitive pay plus bonus

401(k) plan with company match up to 6

Medical, dental, vision insurance

Life & AD&D insurance

Paid time off and holidays

Employee discounts

Tuition reimbursement

Dependent scholarship awards

Opportunity for advancement

Job summary

HomeTeam Pest Defense in Lakeland, FL is seeking a Service Manager to oversee daily routes, ensure revenue goals are met, and maintain outstanding service quality. You will coordinate technicians, review routes, address customer concerns, and enforce safety and licensing requirements across the team.

This is a people‑focused role in a friendly, growth‑oriented environment with competitive pay of 55k–60k per year, comprehensive benefits, a 401(k) plan, tuition reimbursement, and strong

Qualifications

• Must be 18+ with a high school diploma or GED; college degree preferred.
• Experience with sales, marketing, and office administration.
• Experience supervising, coaching, and developing staff; 3+ years in a management role.

Responsibilities

• Ensure daily assigned revenue is completed.
• Maintain a high level of service quality.
• Standardize service routes to improve density and efficiency.
• Schedule and review daily routes with technicians.
• Handle customer complaints and resolve concerns.
• Assist technicians with field service requests and delinquent accounts.
• Maintain equipment and supplies for service work.
• Coordinate and provide training/licensing as needed.
• Manage and motivate service staff; enforce procedures.

Skills

Sales

Marketing

Office administration

Staff supervision

Coaching

Leadership

Education

High school diploma or GED

College degree preferred

Job description

HomeTeam Pest Defense in Lakeland, FL is seeking a Service Manager to oversee daily routes, ensure revenue goals are met, and maintain outstanding service quality. You will coordinate technicians, review routes, address customer concerns, and enforce safety and licensing requirements across the team.

This is a people‑focused role in a friendly, growth‑oriented environment with competitive pay of 55k–60k per year, comprehensive benefits, a 401(k) plan, tuition reimbursement, and strong