Service Manager: Lead, Optimize & Grow Profits

Rush Enterprises, Inc; Denver (CO); On-site; USD 97,000 - 105,000; Full time

Benefits offered by this job

401K

Stock purchase plan

Performance incentives

Training opportunities

Career advancement

Job summary

Rush Truck Leasing in Denver is seeking a Service Manager to lead an efficient, profitable service department. You will staff the team, drive customer retention, control costs, and maintain service records while achieving departmental objectives.

The role emphasizes preparing annual budgets, monitoring performance, and building strong relationships with customers and schools for recruitment. Competitive compensation and benefits are offered.

Qualifications

• High school diploma required.
• Two years' service department experience in a commercial dealership environment.
• Must possess a current and valid driver's license meeting insurability guidelines.

Responsibilities

• Prepare and administer an annual operating budget for the service department.
• Monitor and control the performance of the department using appropriate reporting and tracking systems.
• Monitor technicians' daily productivity reports and corresponding payroll records.
• Establish and maintain good working relationships with customers to encourage repeat and referral business.
• Establish and maintain good working relationships with vocational and technical schools to enhance personnel recruitment activities.
• Prepare pricing guides and maintenance menus for frequent labor operations.
• Establish and maintain 72-hour follow-up with customers to confirm satisfaction with service.
• Maintain reporting systems required by general management and corporate personnel.

Education

High school diploma

Tools

Driver's license

Job description

Rush Truck Leasing in Denver is seeking a Service Manager to lead an efficient, profitable service department. You will staff the team, drive customer retention, control costs, and maintain service records while achieving departmental objectives.

The role emphasizes preparing annual budgets, monitoring performance, and building strong relationships with customers and schools for recruitment. Competitive compensation and benefits are offered.