Service Manager — Lead High-Performance Pest Control Team

HomeTeam Pest Defense; New Berlin (WI); On-site; USD 60,000 - 70,000; Full time

Benefits offered by this job

Company vehicle with gas card

Competitive pay

Comprehensive benefits package

401(k) with company match

Paid vacation and holidays

Job summary

Orkin is seeking a Service Manager to lead a high-performance service operation, developing teams, and delivering top-notch pest control service. You will blend technical knowledge with strong interpersonal skills to earn customer trust and drive growth.

The role emphasizes leadership, professionalism, and community involvement, with company vehicle, comprehensive benefits, and ongoing training provided.

Qualifications

• Field Service experience is highly preferred.
• Ability to coach and mentor employees at varying experience levels.
• At least two years of lead experience.
• High School Diploma or equivalent required.
• Valid driver's license required.
• Ability to obtain the appropriate pesticide license/certification if required (company paid).
• Ability to work in the field independently and interact with clients.

Responsibilities

• Lead an entire service operation upon completion of paid training.
• Motivate the service team to provide top service while prioritizing safety.
• Demonstrate professionalism and integrity with customers and coworkers.
• Assist with recruiting top talent on the service team.
• Train and develop Orkin Pros through hands-on management.
• Lead training meetings and oversee Ride-A-Long program.
• Ensure customer expectations are met through inspections and action plans.
• Champion innovation by adopting new products, services and technology.
• Monitor scheduling, routing and inventory to drive efficiencies.

Skills

Field Service experience

Coaching/mentoring

Lead experience

Great communication

Education

High School Diploma or equivalent

Driver's license

Tools

Pesticide license/certification

Job description

Orkin is seeking a Service Manager to lead a high-performance service operation, developing teams, and delivering top-notch pest control service. You will blend technical knowledge with strong interpersonal skills to earn customer trust and drive growth.

The role emphasizes leadership, professionalism, and community involvement, with company vehicle, comprehensive benefits, and ongoing training provided.