Service Manager - Lead & Develop Top Pest Service

Orkin

Forestville (MD)

On-site

USD 65,000 - 75,000

Full time

14 days+

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Benefits offered by this job

Company vehicle

Smart devices provided

Benefits package

401(k) with match

Paid time off

Employee discounts

Tuition reimbursement

Training program

Job summary

Orkin is seeking a Service Manager to lead a high‑performance service operation, developing and motivating the team to deliver the world’s best pest control service. You’ll blend technical know‑how with strong leadership and empathy to earn customer trust and grow revenue while upholding safety and integrity.

No industry experience required to start training, with Orkin’s award‑winning program, a company vehicle, and a comprehensive benefits package.

Qualifications

Sales experience preferred.
High School Diploma or equivalent required.
Valid driver’s license required.
Ability to obtain the appropriate pesticide license/certification if required (company paid).
Ability to work in the field independently and interact with our great clients.

Responsibilities

Lead an entire service operation upon completion of paid training.
Motivate the service team to consistently provide the world’s best service, prioritizing safety.
Conduct yourself with the utmost professionalism and integrity with customers and coworkers.
Assist with recruiting top talent on the service team.
Train and develop Orkin Pros through hands-on management.
Lead training meetings.
Oversee our Orkin Pro Ride-A-Long program.
Ensure customer expectations are met or exceeded through inspections, proposed course of action, and delivery of outstanding empathetic customer service every time.
Champion innovation by supporting the team in adopting new products, services and technology.
Monitor scheduling, routing and inventory to drive efficiencies and productivity.