Service Manager: Lead a High-Impact Team & Growth

State of Idaho; Youngsville (NC); Vor Ort; USD 65.000 - 95.000; Vollzeit

Benefits dieser Stelle

Paid holidays

Health insurance

Dental insurance

Vision insurance

401k with match

Tuition reimbursement

Zusammenfassung

TWC Services Inc. is seeking a Service Manager to lead a team of technicians at a small branch, ensuring high-quality service and client satisfaction.

You will manage quotes, scheduling, and material procurement, while driving safety and operational efficiency to align with TWC standards.

Bachelor's degree or technical training and 5–7 years in service leadership are required; growth opportunities and strong benefits are offered.

Qualifikationen

• 5-7 years of experience in a service leadership role.
• Bachelor's Degree or Technical Training Program Completion.

Aufgaben

• Quotes and Estimates Management: Leads quoting for repairs, parts, and workforce and secures client approvals.
• Resource Management: Schedules workforce, procures equipment/materials, and coordinates subcontracts.
• Work Order Management: Assists technicians, ensures timely delivery of materials, and reviews orders before invoicing.
• Operational Efficiency: Maintains high-quality standards, tracks KPIs, and follows dispatch practices.
• Safety Leadership: Coaches staff on safety and ensures policy compliance.

Kenntnisse

Service leadership

Ausbildung

Bachelor's Degree or Technical Training

Jobbeschreibung

TWC Services Inc. is seeking a Service Manager to lead a team of technicians at a small branch, ensuring high-quality service and client satisfaction.

You will manage quotes, scheduling, and material procurement, while driving safety and operational efficiency to align with TWC standards.

Bachelor's degree or technical training and 5–7 years in service leadership are required; growth opportunities and strong benefits are offered.