Service Manager: Lead a High-Energy Pest Control Team

Lookout Pest Control; Alpharetta (GA); On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

401(k) with 6% company match

Company-paid Life Insurance

Paid Time Off

Paid Holidays

Career Growth Opportunities

Empowered, People-Focused Culture

Established & Growing Company

Job summary

Lookout Pest Control in Alpharetta, GA is seeking a Service Manager to hire, train and coach our field technicians while supporting operational excellence and customer retention. You will lead a team of technicians, optimize routes, and ensure superior service delivery.

The role emphasizes hands-on leadership, performance coaching, and a strong focus on building a positive, high-energy culture. It offers a clear career path and internal growth opportunities.

Qualifications

• 2+ years experience in Pest Control
• High school diploma or equivalent required
• Experience managing a team of 5+ employees
• Strong communication and coaching skills
• Goal-driven with a hands-on leadership style
• Ability to manage time, solve problems, and make decisions independently
• A passion for building teams and developing people
• "Fire in the belly" attitude and competitive mindset to win

Responsibilities

• Lead and support a team of up to 10 technicians at our Alpharetta location
• Recruit, hire, and train new and existing team members
• Coach performance, conduct ride-alongs, and deliver ongoing development
• Support routing and scheduling efficiency across technician territories
• Utilize CRM systems to manage service performance and customer updates
• Build customer relationships and increase service retention
• Monitor team metrics and provide real-time feedback and performance reports
• Drive engagement and teamwork through positive leadership
• Promote and protect our "Best Place to Work" culture by living our Core Values

Skills

Leadership

Communication skills

Coaching

Team management

Education

High school diploma

Job description

Lookout Pest Control in Alpharetta, GA is seeking a Service Manager to hire, train and coach our field technicians while supporting operational excellence and customer retention. You will lead a team of technicians, optimize routes, and ensure superior service delivery.

The role emphasizes hands-on leadership, performance coaching, and a strong focus on building a positive, high-energy culture. It offers a clear career path and internal growth opportunities.