Pest Control Service Manager — Lead Teams & Routes

LOOKOUT PEST CONTROL LLC; Alpharetta (GA); On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

401(k) with 6% company match

Company-paid Life Insurance

Paid Time Off

Paid Holidays

Career Growth Opportunities

Empowered, People-Focused Culture

Established & Growing Company

Job summary

LOOKOUT PEST CONTROL LLC in Alpharetta, GA is seeking a Service Manager to hire, train, and coach field technicians while supporting operational excellence, customer retention, and route efficiency.

As a Service Manager, you will lead a team of up to 10 technicians, drive recruiting and development, and oversee coaching, scheduling, and customer communication. You’ll champion our “Employees First, Customers Always” culture and protect our strong service standards.

Qualifications

• 2+ years experience in Pest Control.
• Experience managing a team of 5+ employees.
• High school diploma or equivalent.
• Strong communication and coaching skills.
• Hands-on leadership style and problem-solving ability.

Responsibilities

• Lead and support a team of up to 10 technicians.
• Recruit, hire, and train new and existing team members.
• Coach performance, conduct ride-alongs, and deliver ongoing development.
• Support routing and scheduling efficiency.
• Utilize CRM systems to manage service performance and customer updates.
• Build customer relationships and increase service retention.
• Monitor team metrics and provide real-time feedback and performance reports.
• Drive engagement and teamwork through positive leadership.
• Promote and protect our 'Best Place to Work' culture.

Skills

Leadership

Team management

Coaching

Communication

Problem-solving

Education

High school diploma or equivalent

Tools

CRM software

Job description

LOOKOUT PEST CONTROL LLC in Alpharetta, GA is seeking a Service Manager to hire, train, and coach field technicians while supporting operational excellence, customer retention, and route efficiency.

As a Service Manager, you will lead a team of up to 10 technicians, drive recruiting and development, and oversee coaching, scheduling, and customer communication. You’ll champion our “Employees First, Customers Always” culture and protect our strong service standards.