Service Manager in Training: Auto Care Leader

Conrad; Wilmington (OH); On-site; USD 45,000 - 60,000; Full time

Job summary

Conrad in Wilmington, OH is seeking a Service Manager to lead service and repair operations in a single-store environment. This full-time position works with store leadership to develop skills, ensure safety, quality, and customer satisfaction while guiding technicians and daily workflow.

The ideal candidate has strong automotive knowledge, a proven work ethic, and flexibility to meet early mornings, evenings and weekend needs in a fast-paced shop setting.

Qualifications

• 3+ years experience in automotive repair industry.
• Strong technical acumen of automotive repair standards.
• Previous experience mentoring technicians preferred.

Responsibilities

• Greet customers and assess tire and service needs with a professional approach.
• Assist Store Manager in interviewing, selecting and training technicians.
• Evaluate knowledge, skills and performance of technicians and provide input on development and promotions.
• Support store performance goals including service sales, gross profit and customer satisfaction.
• Oversee daily work orders, managing time, tools, materials and equipment.
• Assist in diagnosing general and complex service requests for various vehicles.

Skills

Customer service

Team leadership

Safety compliance

MS Office

Education

3+ years automotive repair industry experience

Tools

VAST POS

Job description

Conrad in Wilmington, OH is seeking a Service Manager to lead service and repair operations in a single-store environment. This full-time position works with store leadership to develop skills, ensure safety, quality, and customer satisfaction while guiding technicians and daily workflow.

The ideal candidate has strong automotive knowledge, a proven work ethic, and flexibility to meet early mornings, evenings and weekend needs in a fast-paced shop setting.