Automotive Service Manager in Training

Conrad; Chardon (OH); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Competitive salary

Job summary

Conrad's Tire Express & Total Car Care in Chardon, OH is seeking a Service Manager who will lead service operations in a fast-paced auto center. You will mentor technicians, drive service sales, and maintain high standards for customer satisfaction and safety.

The role requires 3+ years in automotive service, strong technical knowledge, and a proven ability to manage people and prioritize tasks in a busy shop environment.

Qualifications

• 3+ years’ experience in the automotive repair industry as technician, service advisor, or service manager.
• Strong technical knowledge of automotive repair standards, tools, and processes.
• Experience mentoring technicians is preferred.
• Ability to lead and develop a service team to meet customer expectations.

Responsibilities

• Greet customers and assess service needs with a professional approach.
• Collaborate with Store Manager to interview, train, and evaluate technicians.
• Support goals for service sales, gross profit, customer satisfaction, and safety.
• Oversee daily work orders, scheduling, and resource allocation.
• Provide technical guidance and support diagnosis for vehicles.
• Ensure adherence to policies, safety standards, and store cleanliness.

Skills

Customer service leadership

Team leadership

Technical automotive knowledge

Diagnosing and problem solving

Safety compliance

Tools

VAST POS

Job description

Conrad's Tire Express & Total Car Care in Chardon, OH is seeking a Service Manager who will lead service operations in a fast-paced auto center. You will mentor technicians, drive service sales, and maintain high standards for customer satisfaction and safety.

The role requires 3+ years in automotive service, strong technical knowledge, and a proven ability to manage people and prioritize tasks in a busy shop environment.