Service Manager in Training — Auto Care Leader

Dobbs; Kansas City (MO); On-site; USD 60,000 - 90,000; Full time

Job summary

Dobbs is seeking a Service Manager in Training to join our family of brands and lead service and repair operations in a single-unit auto care store. You will work closely with the Store Manager to develop technicians, ensure quality, safety, and timely service, and drive customer satisfaction in a high-volume environment.

The ideal candidate has strong technical knowledge of service standards across makes and models, a proven work ethic, and a commitment to exceeding performance goals while

Qualifications

• Experience in a fast-paced, high-volume automotive service environment.
• Strong communication skills, both verbal and written.
• Commitment to safety and customer service.

Responsibilities

• Greet customers and assess service needs with a professional approach.
• Assist in evaluating technician performance and training needs.
• Support achievement of service sales, gross profit, and customer satisfaction goals.
• Oversee daily work orders, parts, tools, and equipment.
• Ensure shop safety and proper tool maintenance.

Skills

Customer service

Team leadership

Safety awareness

Communication

Time management

Problem solving

Tools

Microsoft Office

VAST POS

Job description

Dobbs is seeking a Service Manager in Training to join our family of brands and lead service and repair operations in a single-unit auto care store. You will work closely with the Store Manager to develop technicians, ensure quality, safety, and timely service, and drive customer satisfaction in a high-volume environment.

The ideal candidate has strong technical knowledge of service standards across makes and models, a proven work ethic, and a commitment to exceeding performance goals while