Auto Service Sales Leader

Conrad'S Tire Express & Total Car Care; Kent (OH); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical/Dental/Vision

401K plus a match

EAP (no cost)

Basic Life and AD&D Insurance

Disability insurance

Special discounts on tires and service

We pay for ASE certifications

Job summary

Conrad's Tire Express & Total Car Care in Kent, OH, is seeking a Retail Sales Manager to lead tire and automotive service sales, coach a frontline team, and ensure an exceptional customer experience in a fast-paced shop.

You will assess customer needs, recommend tires and services, manage daily sales operations, and help balance service capacity with staff. If you bring automotive knowledge and strong communication, you'll help drive store performance and customer satisfaction.

Qualifications

• Minimum of 1 year of experience in retail sales management.
• Automotive repair industry experience preferred.
• Valid Driver's License.

Responsibilities

• Greet customers and assess their tire and automotive service needs with a professional, customer-focused approach.
• Recommend and sell tires, services, and accessories that align with customer requirements and store sales goals.
• Manage sales transactions across retail, wholesale, and national accounts accurately and efficiently.
• Oversee shop workflow to balance service sales with available staff, equipment, and time.
• Track inventory levels, assist with tire stocking, and maintain organized and attractive point-of-sale displays.
• Perform daily opening and closing duties, including safe handling of deposits and basic shop support tasks such as occasional tire mounting and balancing.
• Lead by example to promote a clean, organized, and customer-friendly showroom and service environment.
• Demonstrate strong multitasking abilities to manage customer interactions, sales activity, and operational priorities simultaneously.
• Apply automotive product knowledge to assist customers with tire selection, alignment needs, and general vehicle maintenance recommendations.

Skills

Retail sales management

Driver's license

Customer service

Tools

Driver's license

Job description

Conrad's Tire Express & Total Car Care in Kent, OH, is seeking a Retail Sales Manager to lead tire and automotive service sales, coach a frontline team, and ensure an exceptional customer experience in a fast-paced shop.

You will assess customer needs, recommend tires and services, manage daily sales operations, and help balance service capacity with staff. If you bring automotive knowledge and strong communication, you'll help drive store performance and customer satisfaction.