Service Manager III

Morgan Properties; Nashville (TN); On-site; USD 39,000 - 43,000; Full time

Benefits offered by this job

Sign-on bonus ($1,500)

Rent discount

Renewal commissions

Tuition reimbursement

Medical, dental, vision benefits

401(k) with company match

Paid time off and holidays

On-call pay

Employee referral program

Employee discounts

Job summary

Morgan Properties is seeking an on-site Service Manager to lead a maintenance team and ensure property conditions meet company standards and laws. The role includes hiring, training, and scheduling, with a focus on responsive, high-quality resident service.

The ideal candidate will have 5+ years in maintenance leadership, HVAC/EPA/CFC awareness, and a valid driver’s license. Expect a comprehensive benefits package and competitive hourly pay in this Nashville market.

Qualifications

• Active and valid driver’s license required.
• Live within a 30-minute commute of the properties.
• HVAC/EPA/CFC certification preferred.
• One-year certificate, 5+ years of related experience, or equivalent education and experience.

Responsibilities

• Interview, hire and train new team members.
• Develop and lead a team of Maintenance Technicians through diagnosing problems and providing a resolution.
• Mentor and guide maintenance technicians to increase their knowledge and skills.
• Provide expert knowledge and troubleshooting in HVAC, electrical, plumbing, pool maintenance, carpentry, drywalling, exterior structure, and appliance repair.
• Be accountable for establishing and preparing a 24 hour on-call schedule for your team and be available for on-site emergencies.
• Partner with office staff to provide exceptional service and follow-up to residents on maintenance issues.
• Manage and organize inventory of maintenance materials.
• Establish preventive maintenance, make ready, and general work order schedules.
• Regularly inspect community buildings, including vacant units.
• Plan, assign and direct work of maintenance team.

Skills

Team leadership

Troubleshooting

On-call scheduling

Customer service

Education

Related experience or equivalent education

Tools

HVAC systems

Electrical knowledge

Plumbing basics

Job description

Lead the Standard. Elevate the Experience. Join Us as Our Next Service Manager!

$1,500 SIGN‑ON BONUS

What You Will Be Doing

We are seeking a Service Manager with a "Whatever It Takes" approach to join our team! In this full-time role, you will be responsible for ensuring that the physical aspects of this community meet both the company standards and applicable laws.

As the Maintenance Supervisor, you will:

• Interview, hire and train new team members.
• Develop and lead a team of Maintenance Technicians through diagnosing problems and providing a resolution.
• Mentor and guide maintenance technicians to increase their overall knowledge base and skill set.
• Provide expert knowledge and troubleshooting in areas such as HVAC, electrical, plumbing, pool maintenance, carpentry, dry walling, exterior structure, and appliance repair.
• Be accountable for establishing and preparing a 24 hour on-call schedule for your team, and you must personally always be available in the event of snow and ice or other on‑site emergencies;
• Partner with office staff to provide exceptional service and follow‑up to our residents on any maintenance issues that may arise.
• Manage and organize inventory of all maintenance materials.
• Establish a preventive maintenance schedule, make ready schedule and general work order schedule for team.
• Regularly inspect community buildings, including vacant units.
• Planning, assigning and directing work of maintenance team.

What We’ll Expect From You

• Active and valid driver’s license and a personal vehicle.
• Live within a 30‑minute commute of the properties.
• HVAC/EPA/CFC Certification preferred.
• One-year certificate, 5+ years of related experience, or equivalent education and experience.

Benefits Of Employment

• $1500 Bonus Sign on
• Pay Range: $28.00-$31.00/Hr.
• Up to 100% Rent Discount
• Property Staff Shared Renewal Commissions – paid monthly
• $300 Morgan Essentials – paid quarterly
• On‑call Appreciation, $15/day for holding the on‑call phone
• Employee referral payment program (up to $750)
• Education/Tuition Reimbursement Program
• Medical, Dental, and Vision benefits
• Life/AD&D Insurance
• Long- and short‑term disability
• Retirement Plan - 401(k) Plan with company match
• Generous paid time off, including 10 holidays per year and sick leave
• Employee Assistance Program
• Additional employee discounts available!

AC# 4445

If you are hired at Morgan Properties, your overall compensation package will also be determined based on factors such as geographic location, skills, education, and/or experience which may result in total compensation outside of this range.

Get To Know Us

Established in 1985, Morgan Properties is a national real estate investment and management company headquartered in Conshohocken, Pennsylvania, with a corporate office in Rochester, New York. Morgan Properties and its affiliates pursue a diversified investment strategy focusing on multifamily equity investments, commercial mortgage‑backed securities, preferred equity, and whole loans. Morgan Properties and its affiliates own and manage a multifamily portfolio comprising over 110,000 units across more than 400 communities in 22 states – the company is consistently one of the largest owners of multifamily in the country.

Additionally, the company has made investments in commercial mortgage‑backed securities backed by over $40 billion in multifamily loans. With over 2,500 employees, Morgan Properties prides itself on its quick decision‑making capabilities, strong capital relationships, and proven operational expertise. For more information, please visit www.morganproperties.com.