Service Manager: Growth, Safety & Operations Lead

The Waldinger Corporation; East Peoria (IL); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Paid holidays

Health, dental and vision insurance

Growth potential with a stable company

Paid vacation

Health club reimbursement

Wellness plan with lifestyle spending帐

Job summary

The Waldinger Corporation is seeking a qualified Service Manager to oversee a service team in our Peoria Office. You will lead a team to deliver high-quality service and support to clients, fostering safety, teamwork, and growth to build client loyalty.

Responsibilities include quotes, scheduling, budgeting, and problem-solving to ensure timely, quality service. A focus on safety and continuous improvement will drive best-practice operations.

Qualifications

• 3-5 years of related industry experience.
• Bachelor's Degree or technical training.
• Moderate travel required.

Responsibilities

• Quotes and estimates management: review all quoting for repairs, parts, and workforce, ensure client approval.
• Resource management: schedule workforce and purchase equipment, materials and subcontracts; ensure maintenance services are completed timely.
• Work order management: assist technicians with problem solving and delivery of materials to expedite completion.
• Budget management: adhere to budgets, monitor expenses, use dashboards to mitigate financial risk.
• Safety: promote a safety culture, ensure compliance and report concerns.

Skills

Leadership experience in service ops

Industry experience 3-5 years

Education

Bachelor's Degree or technical training

Job description

The Waldinger Corporation is seeking a qualified Service Manager to oversee a service team in our Peoria Office. You will lead a team to deliver high-quality service and support to clients, fostering safety, teamwork, and growth to build client loyalty.

Responsibilities include quotes, scheduling, budgeting, and problem-solving to ensure timely, quality service. A focus on safety and continuous improvement will drive best-practice operations.