Service Manager: Lead Field Service & Growth

Waltham Services; Pawtucket (RI); Hybrid; USD 72,000 - 75,000; Full time

Benefits offered by this job

Company vehicle

Gas card

Tuition reimbursement

Job summary

Waltham Pest Services seeks a Service Manager based in Pawtucket, RI. The role focuses on leading a service team to deliver health-focused pest control solutions to families and businesses, with responsibilities spanning operations, fleet management, and customer satisfaction.

The ideal candidate has 3+ years of supervisory experience, strong communication, a valid driver’s license, and is capable of engaging both residential and commercial clients.

Qualifications

• Minimum 3 years of supervisory or management experience in a service-based industry.

Responsibilities

• Lead and mentor front-line colleagues.
• Provide highly skilled hands-on management.
• Train and develop technicians.
• Monitor scheduling and routing to drive efficiencies and productivity.
• Schedule client services and route service technicians.
• Motivate the service team to provide high-quality customer and technical services.
• Guide service technicians in resolving client issues and concerns.
• Ensure that customer expectations are met.

Skills

Supervisory experience

Communication skills

Driver's license

Education

High School Diploma/GED

Job description

Waltham Pest Services seeks a Service Manager based in Pawtucket, RI. The role focuses on leading a service team to deliver health-focused pest control solutions to families and businesses, with responsibilities spanning operations, fleet management, and customer satisfaction.

The ideal candidate has 3+ years of supervisory experience, strong communication, a valid driver’s license, and is capable of engaging both residential and commercial clients.