Service Manager - Grocery (Night & Weekend Shifts)

Hy-Vee, Inc.; Dubuque (IA); On-site; USD 52,000 - 64,000; Full time

Job summary

Hy-Vee, Inc. is seeking a Service Manager in the Grocery department. You will supervise staff, ensure prompt and friendly customer service, and coordinate daily store operations to meet customer needs. The role requires leadership, a strong customer focus, and the ability to train and guide teams across shifts.

This non-exempt, full-time position expects night and weekend availability and emphasizes teamwork, problem solving, and strong communication to deliver an exceptional shopping experience.

Qualifications

• High School or equivalent experience required.
• 2+ years of similar or related work experience preferred.

Responsibilities

• Supervises and coordinates activities of employees in the store.
• Plans, prepares, and adjusts work schedules and assigns employees.
• Maintains a positive, friendly atmosphere and provides prompt, courteous service to customers.

Skills

Leadership

Customer service

Teamwork

Professionalism

Education

High School Diploma or equivalent

Experience in retail or supervisory role

Job description

Hy-Vee, Inc. is seeking a Service Manager in the Grocery department. You will supervise staff, ensure prompt and friendly customer service, and coordinate daily store operations to meet customer needs. The role requires leadership, a strong customer focus, and the ability to train and guide teams across shifts.

This non-exempt, full-time position expects night and weekend availability and emphasizes teamwork, problem solving, and strong communication to deliver an exceptional shopping experience.