Grocery Service Leader — Night & Weekend

Hy-Vee, Inc.; South Sioux City (NE); On-site; USD 45,000 - 58,000; Full time

Job summary

Hy-Vee, Inc. seeks a Service Manager in Grocery to lead customer service excellence and supervise store staff. You will greet customers, allocate duties, train employees, and ensure safety and policy compliance. The role emphasizes teamwork, scheduling, and supporting store operations for a positive shopping experience.

The position reports to higher-level store leadership and interacts with department managers to maintain high service standards in a busy retail environment.

Qualifications

• High School or equivalent experience.
• Two years or more of similar or related work experience preferred.
• Ability to supervise and coordinate store activities.
• Strong customer service and communication skills.

Responsibilities

• Provides prompt, efficient and friendly customer service to customers.
• Plans, prepares, and adjusts work schedules; assigns duties to staff.
• Supervises store activities and coordinates departments as needed.
• Trains staff and enforces safety procedures for a safe work environment.
• Ensures compliance with company policies and store guidelines.

Skills

Customer service

Leadership

Communication

Problem solving

Education

High School or equivalent

Tools

Cash registers

Pallet jack

Fork lift

Calculator

Job description

Hy-Vee, Inc. seeks a Service Manager in Grocery to lead customer service excellence and supervise store staff. You will greet customers, allocate duties, train employees, and ensure safety and policy compliance. The role emphasizes teamwork, scheduling, and supporting store operations for a positive shopping experience.

The position reports to higher-level store leadership and interacts with department managers to maintain high service standards in a busy retail environment.