Service Manager – Generator Systems & Field Leadership

Generac Power Systems; Zeeland (MI); On-site; USD 90,000 - 130,000; Full time

Job summary

Wolverine Power Systems, a leader in industrial power solution sales, service, and rentals in Michigan, seeks a Service Manager to lead the Energy Systems service department.

Responsible for revenue growth, KPI oversight, and customer escalation resolution, the role requires strong technical leadership, vendor coordination, and strategic resource planning with Field Supervisors and engineers.

Qualifications

• Requires a Bachelor’s degree in Management or Business, or equivalent experience.
• Strong leadership and team management skills are essential.
• Extensive knowledge of diesel, natural gas, and propane generator systems.

Responsibilities

• Direct Field Supervisors with coaching and technical skill development.
• Oversee technician certification programs and training compliance.
• Manage service workflows, budgets, and EH&S compliance.
• Serve as technical liaison for projects, commissioning, and troubleshooting.
• Coach performance and review timecards/PTO for staff.

Skills

Diesel/generator knowledge

Leadership

Communication

Problem solving

Team management

Reading schematics/manuals

MS Office

Field service coordination

Education

Bachelor’s Degree in Management or Business

Tools

FieldServio

Microsoft Office

Job description

Wolverine Power Systems, a leader in industrial power solution sales, service, and rentals in Michigan, seeks a Service Manager to lead the Energy Systems service department.

Responsible for revenue growth, KPI oversight, and customer escalation resolution, the role requires strong technical leadership, vendor coordination, and strategic resource planning with Field Supervisors and engineers.