Service Manager, Fixed Ops – Auto Dealership Leader

Fox Kia South; Grand Rapids (MI); Sur place; USD 70 000 - 100 000; Plein temps

Avantages offerts par ce poste

Medical

Dental

Vision

401(k)

Life Insurance

Health Savings Account

Flexible Spending Account

Competitive Salary

Paid Time Off

Employee Discounts

Résumé du poste

Fox Kia South in Grand Rapids, MI is seeking a Full-Time Service Manager to lead our fixed operations on site. You will oversee service and parts, drive high performance, and cultivate a respectful, team-focused environment.

Responsibilities include managing workflow, coaching technicians and service advisors, tracking metrics, and implementing process improvements to enhance customer satisfaction. A strong emphasis on leadership and communication is essential for success in this role.

Qualifications

• Experience leading service and parts operations.
• Strong leadership and communication skills.
• Commitment to customer service and operational excellence.

Responsabilités

• Oversee all fixed operations and ensure efficient service and parts.
• Lead and develop the service team and maintain open communication.
• Monitor metrics and implement best practices to improve performance.

Description du poste

Fox Kia South in Grand Rapids, MI is seeking a Full-Time Service Manager to lead our fixed operations on site. You will oversee service and parts, drive high performance, and cultivate a respectful, team-focused environment.

Responsibilities include managing workflow, coaching technicians and service advisors, tracking metrics, and implementing process improvements to enhance customer satisfaction. A strong emphasis on leadership and communication is essential for success in this role.