Service Manager: Lead Auto Service Team & Excellence

Gwsubaru; Grand Rapids (MI); Presencial; USD 65 000 - 90 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical

Dental

Vision

401(k)

Life Insurance

Health Savings Account

Flexible Spending Account

Competitive Salary

Paid Time Off

Employee Discounts

Resumo da oferta

Fox Subaru in Grand Rapids, MI is seeking a Full-Time Service Manager to lead the service department and drive exceptional customer experiences. You will oversee technicians and service advisors, set schedules, and ensure timely repairs with a focus on quality and teamwork.

Your leadership will promote a culture of respect and honesty, while you train staff and continually improve service processes to meet high standards and customer expectations.

Qualificações

• Proven leadership experience in a service or retail setting.
• Strong communication and interpersonal skills.
• Excellent problem-solving and decision-making abilities.
• Ability to organize schedules and manage a busy service department.

Responsabilidades

• Oversee service department operations to ensure customer satisfaction.
• Lead technicians and service advisors, providing guidance and support.
• Manage service schedules and workflow to ensure timely repairs.
• Maintain quality control and implement process improvements.
• Coordinate staff training and foster a collaborative, respectful culture.

Conhecimentos

Leadership

Customer Service

Communication

Problem-Solving

Team Supervision

Descrição da oferta de emprego

Fox Subaru in Grand Rapids, MI is seeking a Full-Time Service Manager to lead the service department and drive exceptional customer experiences. You will oversee technicians and service advisors, set schedules, and ensure timely repairs with a focus on quality and teamwork.

Your leadership will promote a culture of respect and honesty, while you train staff and continually improve service processes to meet high standards and customer expectations.