Service Manager, Equipment Maintenance Leader

Martin Equipment; Dubuque (IA); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

Health insurance

Life insurance

401(k) with company match

Paid holidays and vacation

Job summary

Martin Equipment, a John Deere construction equipment dealer based in Dubuque, IA, is seeking a full-time Service Manager to lead the Service Department. You will schedule repairs, supervise staff, manage customer equipment, and ensure safety and compliance.

Competitive benefits include 100% company-paid health insurance for you and your family, life insurance, a 401(k) with company match, and paid holidays. Monday–Friday schedule with occasional Saturday mornings.

Qualifications

• High school diploma or equivalent.
• 7–10 years of experience in mechanical and electrical equipment repair and maintenance.
• Strong knowledge of equipment utilization and safety requirements.
• Scheduling and supervisory experience required.

Responsibilities

• Supervise and schedule department staff to meet repair and maintenance needs.
• Manage repairs and maintenance for customer and company-owned equipment.
• Maintain accurate service records.
• Ensure compliance with company, government, and vendor safety standards.
• Collaborate with equipment vendors to stay current on maintenance requirements.
• Address customer complaints regarding equipment condition and performance.
• Provide safety training to shop staff.
• Report damaged equipment for customer billing.
• Complete and submit paperwork for warranty claims and new equipment.
• Certify company vehicles and trailers meet D.O.T. requirements.
• Perform other duties as assigned.

Skills

Scheduling experience

Supervisory experience

Mechanical repair knowledge

Electrical repair knowledge

Education

High school diploma or equivalent

Job description

Martin Equipment, a John Deere construction equipment dealer based in Dubuque, IA, is seeking a full-time Service Manager to lead the Service Department. You will schedule repairs, supervise staff, manage customer equipment, and ensure safety and compliance.

Competitive benefits include 100% company-paid health insurance for you and your family, life insurance, a 401(k) with company match, and paid holidays. Monday–Friday schedule with occasional Saturday mornings.