Service Manager: Equipment Field Operations Leader

Hugg & Hall; Minden (LA); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Insurance (Medical, Dental, Vision, &

Generous PTO Plan

Paid Holidays

401k with company match

Job summary

Hugg & Hall Equipment Company is seeking a Service Manager to lead our Service team in Louisiana. You will oversee daily branch operations, drive safety, quality, and proficiency, and collaborate with customers and technicians to resolve service needs.

The ideal candidate has strong management experience with 5+ years in equipment repair or service, a high school diploma, and excellent communication skills to ensure top-level service and sustained sales growth.

Qualifications

• Previous management experience preferred.
• Minimum 5 years in equipment repair, service related or equipment industry.
• Minimum 21 years of age
• High School Diploma or equivalent
• Clean driving record
• Ability to use technical knowledge.
• Ability to understand and oversee adherence to safety policies and procedures.
• Having high aptitude and confidence in the use of technology
• Excellent communication and customer service skills

Responsibilities

• Oversee daily operations of the branch's Service operations, ensuring safety, quality, and proficiency.
• Communicate with customers and technicians regarding all service needs and concerns.
• Ensure field technicians perform at the highest standard in safety, quality, and job proficiency.
• Create consistent sales growth while mindful of labor costs and maximizing gross profit

Skills

Leadership

Communication

Customer Service

Team Management

Safety Awareness

Education

High School Diploma

Job description

Hugg & Hall Equipment Company is seeking a Service Manager to lead our Service team in Louisiana. You will oversee daily branch operations, drive safety, quality, and proficiency, and collaborate with customers and technicians to resolve service needs.

The ideal candidate has strong management experience with 5+ years in equipment repair or service, a high school diploma, and excellent communication skills to ensure top-level service and sustained sales growth.