Service Manager (Earn up to $90k/yr + Bonus Structure)

Hogsalt; New York (NY); Hybrid; USD 54,000 - 90,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k)

Commuter benefits

Dining discounts

Paid time off

Job summary

Monkey Bar, part of Hogsalt, is seeking a dedicated Front Of House Manager for a full-time role with salary negotiable and a bonus structure. The ideal candidate has 3+ years in fast-paced dining and at least 1 year in management, with strong leadership and a passion for hospitality.

We offer a comprehensive benefits package including medical, dental, vision, life insurance, a 401(k), commuter benefits, dining discounts, rewards, and vested PTO.

Qualifications

• Minimum of 3 years working in a fast-paced, full-service restaurant.
• At least 1 year of experience in a management position.
• Ability to identify problems and be solution-oriented in regarding service and restaurant operations.
• Must have open availability including evenings, weekends, and holidays; schedule subject to modification and/or approval by the Service Director or Vice President of Service & Operations.
• Must be able to frequently lift items weighing up to 50 pounds.

Responsibilities

• Progress and refine all areas of service in the restaurant.
• Ensure all policies and procedures are followed, including recruiting, hiring and training, 6-month employee reviews, progressive discipline, and any other employee documentation.
• Communicate professionally and confidently with guests, employees, and leadership.
• Complete general administrative tasks including opening and closing duties, cash handling, processing refunds, and maintaining restaurant facilities and supplies.
• Assist with all training for front-of-house staff, including updating training materials.
• Provide consistent coaching and support for all hourly employees, and possess the ability to fill into any FOH hourly position.

Skills

FOH management

leadership

customer service

operational problem-solving

communication

Job description

Service Manager (Earn up to $90k/yr + Bonus Structure)

Monkey Bar

Description

Monkey Bar , a part of Hogsalt , is looking for a dedicated and experienced Full TimeFront Of House Manager(Salary Negotiable + Bonus Structure) to join our team!

Our ideal candidate is passionate about upholding Hogsalt's values of harmony, accountability, and resilience. Successful Hogsalt leaders are enthusiastic about providing genuine hospitality to guests, and actively contribute to a collaborative and positive workplace culture.

We offer a full suite ofbenefits, including partially subsidizedmedical, dental, vision, life insurance, a 401(k) program, commuter benefits, dining discounts and rewards, and vested paid time off!

Experience & Qualifications:

Minimum of 3 years working in a fast-paced, full-service restaurant.

At least 1 year of experience in a management position.

Ability to identify problems and be solution-oriented in regarding service and restaurant operations.

Must have open availability including evenings, weekends, and holidays; schedule subject to modification and/or approval by the Service Director or Vice President of Service & Operations.

Must be able to frequently lift items weighing up to 50 pounds.

Duties & Responsibilities:

Progress and refine all areas of service in the restaurant.

Ensure all policies and procedures are followed, including recruiting, hiring and training, 6-month employee reviews, progressive discipline, and any other employee documentation.

Communicate professionally and confidently with guests, employees, and leadership.

Complete general administrative tasks including opening and closing duties, cash handling, processing refunds, and maintaining restaurant facilities and supplies.

Assist with all training for front-of-house staff, including updating training materials.

Provide consistent coaching and support for all hourly employees, and possess the ability to fill into any FOH hourly position.

Hogsalt is not your typical restaurant group. Guests know us for transportive spaces and sumptuous fare, but what we are most proud of is the generosity we extend to our teams. Our service team reimagines hospitality with energy and a sense of fun. Our culinary team makes classic dishes so expertly that you'll remember why they became classics. No matter which of our 20+ restaurants you visit, you'll see we're an organization that makes people - our guests and ourselves - happy.

We run background checks on all new hires in this position.