Service Manager (Earn up to $75k/yr + Bonus Structure)

Hogsalt Group; Chicago (IL); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Partially subsidized medical, dental, vision insurance

401(k) program

Commuter benefits

Dining discounts and rewards

Vested paid time off

Job summary

Hogsalt Group is hiring a Full Time Front Of House Manager for Ciccio Mio in Chicago, Illinois. We're looking for a passionate leader dedicated to upholding our values of harmony, accountability, and resilience, and who enjoys providing genuine hospitality.

The ideal candidate will have a minimum of 3 years experience in a full-service restaurant and strong communication skills. Comprehensive benefits include medical, dental, vision, and dining discounts.

Qualifications

• Minimum of 3 years working in a fast-paced, full-service restaurant.
• At least 1 year of experience in a management position.
• Open availability including evenings, weekends, and holidays.

Responsibilities

• Progress and refine all areas of service in the restaurant.
• Ensure all policies and procedures are followed.
• Communicate professionally with guests and employees.
• Complete general administrative tasks including cash handling.
• Assist with all training for front-of-house staff.

Skills

Problem identification and solution orientation

Strong communication skills

Ability to lift up to 50 pounds

Job description

Ciccio Mio, a part of Hogsalt, is looking for a dedicated and experienced Full Time Front Of House Manager (Salary Negotiable + Bonus Structure) to join our team!

Our ideal candidate is passionate about upholding Hogsalt’s values of harmony, accountability, and resilience. Successful Hogsalt leaders are enthusiastic about providing genuine hospitality to guests and actively contribute to a collaborative and positive workplace culture.

We offer a full suite of benefits, including partially subsidized medical, dental, vision, life insurance, a 401(k) program, commuter benefits, dining discounts and rewards, and vested paid time off!

Experience & Qualifications

• Minimum of 3 years working in a fast‑paced, full‑service restaurant.
• At least 1 year of experience in a management position.
• Ability to identify problems and be solution‑oriented regarding service and restaurant operations.
• Must have open availability including evenings, weekends, and holidays; schedule subject to modification and/or approval by the Service Director or Vice President of Service & Operations.
• Must be able to frequently lift items weighing up to 50 pounds.

Duties & Responsibilities

• Progress and refine all areas of service in the restaurant.
• Ensure all policies and procedures are followed, including recruiting, hiring and training, 6‑month employee reviews, progressive discipline, and any other employee documentation.
• Communicate professionally and confidently with guests, employees, and leadership.
• Complete general administrative tasks including opening and closing duties, cash handling, processing refunds, and maintaining restaurant facilities and supplies.
• Assist with all training for front‑of‑house staff, including updating training materials.
• Provide consistent coaching and support for all hourly employees, and possess the ability to fill into any FOH hourly position.