Service Manager - Creekside/Delowe/Stanton

Socket.dev; Atlanta (GA); On-site; USD 65,000 - 90,000; Full time

Job summary

LSA Management seeks a Multifamily Service Manager to lead maintenance operations across apartment communities, supervise service teams, and oversee preventive maintenance programs to ensure resident satisfaction and asset performance.

The role emphasizes budgeting, vendor coordination, and safety compliance while driving capital projects and continuous improvement in service delivery.

Qualifications

• EPA Certification (Universal preferred).
• Valid driver license.
• 5+ years multifamily maintenance experience.
• 2+ years supervisory experience.
• Strong HVAC troubleshooting skills.
• Team leadership experience.

Responsibilities

• Lead maintenance staff.
• Oversee HVAC, plumbing, electrical and appliance repairs.
• Manage budgets and vendors.
• Ensure work order completion.
• Support capital projects.
• Maintain safety and regulatory compliance.
• Participate in resident retention initiatives.

Skills

Strong leadership

Budgeting

Vendor management

Resident service focus

Operational excellence

Preventive maintenance knowledge

Career-growth mindset

Tools

Yardi

Entrata

RealPage

Job description

Multifamily Service Manager

Job Title

Multifamily Service Manager

Position Summary

LSA Management seeks an experienced Multifamily Service Manager to lead maintenance operations, supervise service teams, oversee preventive maintenance programs, ensure resident satisfaction, and manage property assets across apartment communities.

Why Join LSA Management

Growing portfolio, leadership development, competitive compensation and benefits, regional career opportunities, and advancement into Regional Service Manager leadership roles.

Key Responsibilities

• Lead maintenance staff
• oversee HVAC, plumbing, electrical and appliance repairs
• manage budgets and vendors
• ensure work order completion
• support capital projects
• maintain safety and regulatory compliance
• participate in resident retention initiatives

Required Qualifications

• EPA Certification (Universal preferred)
• valid driver license
• 5+ years multifamily maintenance experience
• 2+ years supervisory experience
• strong HVAC troubleshooting skills
• team leadership experience

Preferred Qualifications

• CAMT Certification
• CPO Certification
• HVAC trade certification
• Yardi/Entrata/RealPage experience
• renovation and capital project experience

Success Profile

• Strong leadership
• budgeting expertise
• vendor management
• resident service focus
• operational excellence
• preventive maintenance knowledge
• and career-growth mindset

Applicant Evaluation Criteria

• Multifamily maintenance leadership
• EPA certification
• HVAC expertise
• team-management experience
• budgeting knowledge
• vendor oversight
• and customer-service orientation

Keywords

• Multifamily Service Manager
• Maintenance Manager
• Apartment Maintenance Manager
• Service Supervisor
• Maintenance Supervisor
• EPA Universal
• HVAC
• Property Management
• Vendor Management
• Capital Projects
• Apartment Maintenance
• Facilities Management