Service Manager - Cleveland Green

LSA Management; Garner (NC); On-site; USD 60,000 - 90,000; Full time

Job summary

LSA Management is seeking an experienced Multifamily Service Manager to lead maintenance operations across apartment communities in Garner, North Carolina. You will supervise service teams, oversee preventive maintenance programs, and drive resident satisfaction while managing property assets.

This role emphasizes budgeting, vendor oversight, safety compliance, and capital projects, with opportunities for leadership development and advancement into regional Service Manager roles.

Qualifications

• EPA Certification (Universal preferred)
• Valid driver license
• 5+ years multifamily maintenance experience
• 2+ years supervisory experience
• Strong HVAC troubleshooting skills
• Team leadership experience

Responsibilities

• Lead maintenance staff
• Oversee HVAC, plumbing, electrical and appliance repairs
• Manage budgets and vendors
• Ensure work order completion
• Support capital projects
• Maintain safety and regulatory compliance
• Participate in resident retention initiatives

Skills

Leadership

HVAC troubleshooting

Team supervision

Budgeting

Tools

Yardi/Entrata/RealPage

Job description

Multifamily Service Manager

Multifamily Service Manager

Job Title

Multifamily Service Manager

Position Summary

LSA Management seeks an experienced Multifamily Service Manager to lead maintenance operations, supervise service teams, oversee preventive maintenance programs, ensure resident satisfaction, and manage property assets across apartment communities.

Why Join LSA Management

Growing portfolio, leadership development, competitive compensation and benefits, regional career opportunities, and advancement into Regional Service Manager leadership roles.

Key Responsibilities

• Lead maintenance staff
• oversee HVAC, plumbing, electrical and appliance repairs
• manage budgets and vendors
• ensure work order completion
• support capital projects
• maintain safety and regulatory compliance
• participate in resident retention initiatives

Required Qualifications

• EPA Certification (Universal preferred)
• valid driver license
• 5+ years multifamily maintenance experience
• 2+ years supervisory experience
• strong HVAC troubleshooting skills
• team leadership experience

Preferred Qualifications

• CAMT Certification
• CPO Certification
• HVAC trade certification
• Yardi/Entrata/RealPage experience
• renovation and capital project experience

Success Profile

Strong leadership, budgeting expertise, vendor management, resident service focus, operational excellence, preventive maintenance knowledge, and career-growth mindset.

Applicant Evaluation Criteria

Multifamily maintenance leadership, EPA certification, HVAC expertise, team-management experience, budgeting knowledge, vendor oversight, and customer-service orientation.

Keywords

Multifamily Service Manager, Maintenance Manager, Apartment Maintenance Manager, Service Supervisor, Maintenance Supervisor, EPA Universal, HVAC, Property Management, Vendor Management, Capital Projects, Apartment Maintenance, Facilities Management.