Service Manager (Commercial Roofing)

Roofing Talent America LTD; New Orleans (LA); On-site; USD 100,000 - 120,000; Full time

Benefits offered by this job

Company Bonus

Relocation Assistance

401k with % Match

PTO

Insurance Coverage

Company Vehicle

Job summary

Roofing Talent America LTD in New Orleans, LA is seeking a Service Manager (Commercial Roofing) to lead the service operation. The role centers on scaling dispatch, scheduling, workforce coordination, and field operations, delivering exceptional customer service, and driving performance with scalable systems.

The position offers a highly visible leadership path with relocation assistance and a competitive compensation package including bonus potential.

Qualifications

• 7–10 years in commercial roofing (service, repairs, maintenance).
• 3–5 years managing service ops, dispatching or field teams.
• Experience with job costing and margin management.
• Proven experience using ERP/CRM and field service platforms.

Responsibilities

• Lead dispatching, scheduling, and workforce coordination.
• Oversee field operations and customer service.
• Drive operational performance, efficiency, accountability, and process improvement.
• Implement scalable systems and best practices for growth.

Skills

Commercial roofing

Operations management

Dispatching

Field service

Job costing

Labor productivity

Margin management

Tools

ERP systems

CRM software

Field service platforms

Dispatching software

Job description

Service Manager (Commercial Roofing)

New Orleans, LA

$100,000 - $120,000 + Bonus, Benefits & Relocation

Step Into a Visible Leadership Role with a Top Roofing Contractor

This is an opportunity to step into a high-impact leadership role with one of the most established commercial roofing contractors in the country. The company already has a strong reputation, a substantial service presence, and a growing customer base, but leadership is looking for someone who can take the service operation to the next level.

You will have the chance to make a real mark on the business. This is not a maintenance role where you simply keep things running, it is a build-and-improve opportunity for a strong operational leader who wants visibility, influence, and the ability to drive meaningful change.

For candidates looking to step into a company with real resources, long-term stability, strong leadership, and significant growth potential, this is the kind of opportunity that rarely comes to market. Competitive compensation, bonus potential, full benefits, and relocation assistance are all included.

Other Perks

• Company Bonus
• Relocation Assistance
• 401k with % Match
• PTO
• Insurance Coverage
• Company Vehicle

Company Overview

They are one of the Gulf Coast's leading commercial roofing contractors, known for delivering large-scale roofing and service solutions across healthcare, industrial, manufacturing, education, government, and commercial facilities. The company has built an outstanding reputation through operational excellence, safety, responsiveness, and long‑term customer partnerships.

Since the early 2000's, the organization has grown into a highly respected regional platform with a strong leadership team, sophisticated operational infrastructure, and a major focus on continued expansion. They are heavily invested in building a world‑class service operation centered around accountability, scalability, customer retention, and best‑in‑class execution.

This is the type of company where strong leaders can make a real impact, work on high-profile commercial projects, and be part of a business that is widely recognized as one of the premier commercial roofing contractors in the region.

What You’ll Be Doing

This is a high‑impact leadership opportunity to help scale and optimize a growing commercial roofing service operation. The Service Manager will lead dispatching, scheduling, workforce coordination, field operations, customer service, and operational performance while driving efficiency, accountability, process improvement, and long‑term growth. The role offers the opportunity to make a visible impact on the business through leadership, operational strategy, and the implementation of scalable systems and best practices.

What You’ll Bring

• 7 - 10 years in commercial roofing (especially service, repairs, and maintenance)
• 3 - 5years managing service operations, dispatching, or field service teams
• Experience with job costing, labor productivity analysis, and margin management,
• Proven experience using ERP, CRM software, dispatching, and field service platforms