Service Manager (BAS Controls)

ControlsJobs; Trenton (NJ); On-site; USD 100,000 - 165,000; Full time

Benefits offered by this job

Company Laptop

Company Cell Phone or Monthly Allow an

401K with Company Match

Job summary

ControlsJobs is seeking a Service Manager (BAS Controls) to oversee BAS field service operations across New Jersey in mission-critical environments. Lead the BAS team, coordinate with clients, PMs, and internal staff to ensure timely service resolutions and efficient field support.

The ideal candidate will have BAS/HVAC service leadership experience, strong programming and troubleshooting skills, and a track record of developing service teams for data centers and commercial facilities.

Qualifications

• Experience leading BAS or HVAC service operations in commercial or mission‑critical environments.
• Strong BAS programming, integration and field troubleshooting skills.
• Proven leadership developing service teams and guiding technicians.
• Excellent communication for client relationships and coordination.
• Experience with data centers or mission-critical facilities preferred.

Responsibilities

• Oversee BAS field service operations across multiple project sites in NJ.
• Coordinate with clients, PMs and internal teams to ensure timely service resolutions.
• Assign and schedule technicians to optimize response times and workloads.
• Monitor service requests, dispatch activities and reporting metrics.
• Serve as escalation point for high-priority issues.
• Recruit, train and mentor technicians to grow the team.
• Implement standardized processes to improve efficiency.
• Support BAS startup, testing and commissioning phases.
• Diagnose issues at controller, network and system integration levels.
• Verify sequences and system functionality on completed projects.
• Provide user training on BAS operations and maintenance practices.

Skills

BAS programming

Leadership

Field troubleshooting

HVAC service operations

Client management

Job description

Service Manager (BAS Controls) – New Jersey – $100K–$165K + Bonus – Data Center & Building Automation

About the Opportunity:

A well-established Data Center and Building Automation contractor is seeking a skilledService Manager (BAS Controls) to oversee service operations across New Jersey.This role is responsible for leading the BAS service team, supporting clients throughout mission-critical, commercial, and institutional environments.The position offers competitive pay, excellent benefits, and strong long-term advancement potential.

• Location: New Jersey (statewide coverage)
• Compensation: $100K–$165K (DOE) + ~20% Annual Bonus
• Benefits: Medical, Dental, Vision, Tele-Doctors, HSA & FSA Options
• Retirement: 401K with Company Match
• Perks: Company Laptop, Company Cell Phone or Monthly Allowance
• Time Off: Vacation, Sick Leave, and Paid Holidays

Responsibilities:

• Manage daily operations for the BAS field service team across multiple project sites.
• Coordinate with clients, PMs, and internal teams to ensure timely service resolutions.
• Assign and schedule field technicians to optimize response times and workload distribution.
• Monitor service requests, dispatch activities, reporting metrics, and documentation accuracy.
• Serve as the escalation point for complex or high-priority service issues.
• Recruit, train, mentor, and evaluate technicians to support team growth and performance.
• Implement standardized processes and best practices to enhance service efficiency.
• Support BAS startup, functional testing, and commissioning phases.
• Diagnose and troubleshoot issues at the controller, network, and system-integration level.
• Modify wire sheet logic, sequences, and programming as required.
• Verify control sequences and commission system functionality on completed projects.
• Provide user training on BAS operations, system navigation, and maintenance practices.

Ideal Candidate:

• Experience leading BAS or HVAC service operations in a commercial or mission-critical environment.
• Strong technical skills in BAS programming, integration, and field troubleshooting.
• Demonstrated leadership ability with experience developing service teams.
• Excellent communication skills with the ability to manage client relationships effectively.
• Experience supporting data centers or mission-critical facilities is preferred.

What’s Offered:

• Base salary of $100K–$165K DOE + ~20% bonus potential.
• 401K retirement plan with company match.
• Company laptop and company phone or monthly allowance.
• Paid vacation, sick leave, and company holidays.