Service Manager (BAS Controls)

ControlsJobs; Waco (TX); On-site; USD 100,000 - 165,000; Full time

Benefits offered by this job

Company Laptop

Company Cell Phone or Allowance

401K with Match

Job summary

ControlsJobs is seeking a Service Manager (BAS Controls) in Waco, TX to lead the BAS service team for mission-critical facilities. You will ensure responsive, high-quality support for data center and commercial clients, overseeing scheduling, escalation, and technician development.

The ideal candidate has strong BAS programming, troubleshooting, and HVAC service operations experience, with proven leadership and client relationship skills.

Qualifications

• Background leading BAS or HVAC service operations.
• Experience managing field service teams and client relationships.
• Strong BAS programming, troubleshooting, and system integration knowledge.

Responsibilities

• Direct day-to-day operations of the BAS field service department.
• Work closely with clients and project managers to resolve service issues quickly and effectively.
• Assign and schedule technicians to optimize productivity and support workload demands.
• Monitor service calls, maintain dispatch documentation, and oversee reporting accuracy.
• Serve as the primary escalation point for complex or high-priority service concerns.
• Recruit, mentor, and develop BAS field technicians to support department growth.
• Improve service workflows by implementing and maintaining standard operating procedures.
• Assist with BAS startup, testing, commissioning, and troubleshooting activities.
• Diagnose issues at the controller, network, and device levels.
• Update BAS programming and modify wire sheet logic as required.
• Document commissioning activities and verify correct sequence operation.
• Provide training to building owners and end users on BAS operation and system best practices.

Skills

BAS Controls

Service Management

Leadership

Programming

Troubleshooting

HVAC

Job description

Service Manager (BAS Controls) – Waco, TX – $100K–$165K + Bonus – Data Center & Building Automation

About the Opportunity:

A respected Data Center and Building Automation contractor is seeking an experiencedService Manager (BAS Controls) in Waco, TX.This position leads the BAS service team and ensures mission-critical and commercial clients receive responsive, high-quality support.The role offers competitive compensation, strong benefits, and excellent long-term advancement potential.

• Location: Waco, TX
• Compensation: $100K–$165K (DOE) + ~20% Bonus
• Retirement: 401K with Match
• Perks: Company Laptop, Company Cell Phone or Allowance
• Time Off: Vacation, Sick, and Holiday Pay

Responsibilities:

• Direct day-to-day operations of the BAS field service department.
• Work closely with clients and project managers to resolve service issues quickly and effectively.
• Assign and schedule technicians to optimize productivity and support workload demands.
• Monitor service calls, maintain dispatch documentation, and oversee reporting accuracy.
• Serve as the primary escalation point for complex or high-priority service concerns.
• Recruit, mentor, and develop BAS field technicians to support department growth.
• Improve service workflows by implementing and maintaining standard operating procedures.
• Assist with BAS startup, testing, commissioning, and troubleshooting activities.
• Diagnose issues at the controller, network, and device levels.
• Update BAS programming and modify wire sheet logic as required.
• Document commissioning activities and verify correct sequence operation.
• Provide training to building owners and end users on BAS operation and system best practices.

Ideal Candidate:

• Background managing BAS or HVAC service operations.
• Technical expertise in BAS programming, troubleshooting, and integration.
• Demonstrated leadership experience guiding and developing field teams.
• Strong communication skills and the ability to maintain positive client relationships.
• Experience supporting mission-critical facilities or data centers is beneficial.

What’s Offered:

• Base salary $100K–$165K DOE + ~20% bonus potential.
• 401K Retirement Program with company match.
• Company laptop and mobile phone (or allowance).
• Paid vacation, sick leave, and holidays.