Service Manager (BAS Controls)

ControlsJobs; Dallas (TX); On-site; USD 100,000 - 165,000; Full time

Benefits offered by this job

Company Laptop

Company Cell Phone or Allowance

Job summary

ControlsJobs in Dallas, TX seeks a Service Manager (BAS Controls) to lead the BAS field service team supporting mission-critical clients in a dynamic data center environment.

The role emphasizes ownership of service operations, client collaboration, and ongoing technician development. Competitive compensation with bonus and full benefits is offered.

Qualifications

• Experience managing BAS or HVAC technical service operations.
• Strong leadership and mentoring abilities for service teams.
• Excellent communication with clients and project managers.

Responsibilities

• Manage day-to-day operations of the BAS field service team.
• Partner with clients and project managers to ensure timely service resolutions.
• Schedule and deploy technicians to support workload demands and team expertise.
• Maintain dispatch logs, monitor service activity, and generate internal reporting.
• Act as the primary escalation point for complex service issues.
• Recruit, develop, and mentor technicians to support department growth.
• Implement and refine SOPs to improve service efficiency and consistency.
• Support BAS system startup, commissioning, and functional testing.
• Troubleshoot BAS devices, field controllers, and network-level communication issues.
• Update system programming, modify wire sheet logic, and document changes.
• Validate sequences of operation and maintain commissioning documentation.
• Provide training to end users on BAS functionality, maintenance, and system best practices.

Skills

BAS Controls

HVAC service operations

Leadership

Customer relationships

Tools

BAS programming tools

Job description

Service Manager (BAS Controls) – Dallas, TX – $100K–$165K + Bonus – Data Center & Building Automation

About the Opportunity:

A well-established Data Center and Building Automation contractor is seeking an experiencedService Manager (BAS Controls) in Dallas, TX.This position oversees the BAS service department, supporting mission-critical, commercial, and institutional clients.The role offers strong compensation, outstanding benefits, and long-term advancement within a growing organization.

• Compensation: $100K–$165K (DOE) + ~20% Bonus
• Retirement: 401K with Match
• Perks: Company Laptop, Company Cell Phone or Allowance
• Time Off: Vacation, Sick, and Holiday Pay

Responsibilities:

• Manage day-to-day operations of the BAS field service team.
• Partner with clients and project managers to ensure timely service resolutions.
• Schedule and deploy technicians to support workload demands and team expertise.
• Maintain dispatch logs, monitor service activity, and generate internal reporting.
• Act as the primary escalation point for complex service issues.
• Recruit, develop, and mentor technicians to support department growth.
• Implement and refine SOPs to improve service efficiency and consistency.
• Support BAS system startup, commissioning, and functional testing.
• Troubleshoot BAS devices, field controllers, and network-level communication issues.
• Update system programming, modify wire sheet logic, and document changes.
• Validate sequences of operation and maintain commissioning documentation.
• Provide training to end users on BAS functionality, maintenance, and system best practices.

Ideal Candidate:

• Experience managing BAS or HVAC technical service operations.
• Strong background in BAS programming, integration, and diagnostic procedures.
• Leadership skills with the ability to build, mentor, and retain service teams.
• Professional communication skills and strong customer relationship abilities.
• Experience supporting mission-critical or data center environments is advantageous.

What’s Offered:

• Base salary $100K–$165K DOE + ~20% bonus potential.
• Full benefits package including Medical, Dental, Vision, HSA & FSA options.
• 401K Retirement Program with company match.
• Company laptop and cell phone (or allowance).
• Paid vacation, sick leave, and holiday pay.