Service Manager

Suntex Marina Investors, LLC; Texas; Presencial; USD 60.000 - 90.000; Jornada completa

Descripción de la vacante

Suntex Marinas is seeking a Service Manager to lead the Service department across Canyon Lake sites. You will oversee daily service operations, coordinate scheduling, and drive service sales and margins with a hands-on leadership style.

Ideal candidates have 5–10 years of relevant experience, a degree in engineering or project management, and the ability to mentor technicians while maintaining high safety and quality standards. This role may require weekend availability during peak seasons.

Formación

• Minimum 5–10 years related progressive experience or equivalent
• Bachelor or advanced degree in engineering or project management is desirable
• Factory OEM training and certification a plus
• Sales-driven environment requiring both inside and outside efforts to achieve goals

Responsabilidades

• Schedule and coordinate activities of all service crew members
• Develop the service team skillsets and training programs
• Monitor performance, production and quality metrics to meet goals
• Ensure compliance with department and operations policies and procedures

Conocimientos

Team leadership

Scheduling

Vendor coordination

Training & mentoring

Educación

Bachelor or advanced degree in engineering or project management

Descripción del empleo

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Service Manager

Administration Canyon Lake, TX, US

JOB posting

JOB TITLE: Service Manager

DEPARTMENT : Service

REPORTS TO: General Manager

POSITIONPURPOSE:

TheServiceManagerisresponsibletopromotethedepartmentserviceand repair sales, managing teammemberdaily workloads, project scheduling and supervision of all sites daily service operations, including service administration and purchasing. The Service Manager interacts with all vendors and sub-contractors utilized during regular business activity and continuously seeks to improve purchasing power and sell through margins.

DUTIESAND RESPONSIBILITIES:

• Scheduleand coordinatetheactivitiesofallservicecrewmembers
• Developtheserviceteam skillsets,developtrainingprogramsandprovidedirecthands-onmentoringwhen required
• Monitorsteamperformance,production,efficiencyandqualitymetricstoensurethatgoalsaremetandsupporting overall team quality and training efforts
• Ensuresadherencetodepartmentaland/or operationspolicies,proceduresandpractices

SUPERVISORY RESPONSIBILITY:

Directsupervisionofservicetechnicians,serviceadministrationstaff,yardandgenerallabor.Superviseanyandallsub-contractors utilized by the site directly or indirectly.

EDUCATIONAND EXPERIENCE:

• Bachelororadvanceddegreeinengineeringorprojectmanagementdesired.
• Five (5) to ten (10) years related progressive experience and/or training, or equivalent combination of education and experience
• Factory OEM Training and Certification a plus.
• Ability to be comfortable in a sales driven environment requiring both inside and outside efforts to achieve goals.

WORKINGCONDITIONS/PHYSICAL REQUIREMENTS:

• Mustbeabletoindependently lift,carry,push, andpulluptothirty(30)pounds
• Mustbeable toclimb stairs,bothindoors andoutsideinavarietyofweatherconditions (rain,wind,heat)
• Must have flexible schedule to include working weekends and holidays during busy season

STATEMENT OF PURPOSE

This document provides descriptive information about the above Suntex Marinas position. Work actually performed by incumbents in this position may vary. Although this document may be used for recruiting, staffing, or career planning, the information contained herein should only be used as a guideline or recommendation for the content of and qualifications for this position. An individual’s ability to meet the qualifications and capabilities described in this document is not a guarantee of employment or promotion. Suntex Marinas reserves the right to make changes to this document as deemed necessary without providing advance written notice.

Suntex Marinas provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, veteran status, or any other consideration made unlawful by federal, state, or local laws. Suntex Marinas is committed to providing reasonable accommodation for qualified applicants, and employees with disabilities to ensure they enjoy equal access to all employment opportunities and benefits of employment as required by the Americans with Disabilities Act.